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Forum: Account Management Assistance

Need help with your account? Get help from other players here. REMEMBER: DO NOT SHARE YOUR USERNAME AND PASSWORD WITH ANYONE! TURBINE WILL NEVER ASK FOR YOUR PASSWORD. For official account support, visit http://support.turbine.com

  1. Sticky Thread Sticky: Phones closing early on 8/28

    Started by Cold_blue, 08-26-2015 12:28 PM
    • Replies: 0
    • Views: 200
    08-26-2015, 12:28 PM Go to last post
  2. Sticky Thread Sticky: Customer Service Profiles

    Started by Cold_blue, 04-29-2015 02:16 PM
    • Replies: 1
    • Views: 1,329
    08-17-2015, 12:14 PM Go to last post
  3. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, 06-12-2015 03:22 PM
    • Replies: 0
    • Views: 489
    06-12-2015, 03:22 PM Go to last post
  4. Sticky Thread Sticky: Account Support FAQs

    Started by CS_Alkaid, 04-24-2015 06:00 PM
    • Replies: 0
    • Views: 2,023
    04-24-2015, 06:00 PM Go to last post
    • Replies: 2
    • Views: 9,625
    06-06-2011, 03:11 PM Go to last post
  1. Help with a refund

    Started by Svartelric, 02-11-2015 02:17 PM
    • Replies: 6
    • Views: 964
    02-12-2015, 08:37 AM Go to last post
  2. Why Have I been Banned?

    Started by Bloodskittle, 02-10-2015 11:50 PM
    • Replies: 8
    • Views: 1,897
    02-11-2015, 11:40 AM Go to last post
  3. Phone closures due to inclement weather

    Started by Cold_blue, 01-26-2015 09:14 AM
    • Replies: 19
    • Views: 4,279
    02-09-2015, 02:06 PM Go to last post
  4. Looking for a product key.

    Started by Kenji849, 01-22-2015 07:20 AM
    • Replies: 12
    • Views: 2,088
    01-23-2015, 04:38 AM Go to last post
  5. No subscription for DDO found.

    Started by Calvinvng, 01-29-2014 01:06 PM
    • Replies: 11
    • Views: 3,027
    01-22-2015, 04:17 AM Go to last post
  6. My Account Status

    Started by Wonedream, 01-19-2015 08:27 AM
    • Replies: 2
    • Views: 267
    01-19-2015, 10:26 AM Go to last post
    • Replies: 2
    • Views: 1,529
    01-06-2015, 06:32 AM Go to last post
  7. Mobile payment, no Turbine Points

    Started by gurth83, 12-30-2014 07:10 AM
    • Replies: 3
    • Views: 2,864
    01-05-2015, 12:01 PM Go to last post
  8. DDO store shorted me big time

    Started by AlarianDarkwind, 12-26-2014 08:52 PM
    • Replies: 3
    • Views: 2,467
    01-02-2015, 08:43 AM Go to last post
    • Replies: 2
    • Views: 4,102
    12-18-2014, 05:26 PM Go to last post
  9. Account response time is ridiculous

    Started by TitusOvid, 12-06-2014 11:05 AM
    • Replies: 13
    • Views: 3,548
    12-10-2014, 08:28 AM Go to last post
    • Replies: 6
    • Views: 3,546
    12-05-2014, 12:01 AM Go to last post
  10. Prepaid Visa Didn't Work

    Started by Eternox_Eve, 11-28-2014 12:53 PM
    • Replies: 2
    • Views: 920
    12-01-2014, 09:49 PM Go to last post
    • Replies: 5
    • Views: 2,807
    11-30-2014, 02:41 PM Go to last post
  11. Phone Closure 11/24

    Started by CS_Alkaid, 11-24-2014 12:56 PM
    • Replies: 0
    • Views: 1,223
    11-24-2014, 12:56 PM Go to last post
    • Replies: 2
    • Views: 2,129
    11-20-2014, 09:57 AM Go to last post
  12. Issue with going premium

    Started by Hobgoblin, 11-10-2014 12:35 AM
    • Replies: 6
    • Views: 2,034
    11-14-2014, 09:31 AM Go to last post
  13. Phone closures for the Holidays

    Started by Cold_blue, 11-13-2014 02:11 PM
    • Replies: 0
    • Views: 648
    11-13-2014, 02:11 PM Go to last post
  14. +6 int tome missing in store

    Started by w4crew1, 11-08-2014 09:10 AM
    • Replies: 1
    • Views: 1,510
    11-09-2014, 08:43 AM Go to last post
  15. Can't Log into my Characters on Orien

    Started by Achtar, 04-06-2010 10:49 PM
    • Replies: 2
    • Views: 1,193
    11-06-2014, 10:43 AM Go to last post
  16. Phone Support Hours

    Started by Cold_blue, 11-03-2014 10:46 AM
    • Replies: 0
    • Views: 1,767
    11-03-2014, 10:46 AM Go to last post
  17. Is MyAccount@Turbine down? I can't log in

    Started by PsychoBlonde, 10-26-2014 04:56 PM
    • Replies: 2
    • Views: 2,979
    10-29-2014, 10:56 AM Go to last post
  18. Early phone closure 10/29 and 11/6

    Started by Cold_blue, 10-27-2014 03:47 PM
    • Replies: 0
    • Views: 404
    10-27-2014, 03:47 PM Go to last post
  19. Account support suddenly cut off

    Started by mkmcgw17, 10-22-2014 09:40 PM
    • Replies: 4
    • Views: 1,021
    10-23-2014, 06:07 AM Go to last post
  20. Failed To Add Paypal

    Started by Nyuchan, 10-10-2014 08:57 PM
    • Replies: 1
    • Views: 1,355
    10-20-2014, 12:05 AM Go to last post

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