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Forum: Account Management Assistance

Need help with your account? Get help from other players here. REMEMBER: DO NOT SHARE YOUR USERNAME AND PASSWORD WITH ANYONE! TURBINE WILL NEVER ASK FOR YOUR PASSWORD. For official account support, visit http://support.turbine.com

  1. Sticky Thread Sticky: Customer Service Profiles

    Started by Cold_blue, 04-29-2015 03:16 PM
    • Replies: 1
    • Views: 1,990
    08-17-2015, 01:14 PM Go to last post
  2. Sticky Thread Sticky: Fraud Prevention FAQ

    Started by Fricassee, 06-12-2015 04:22 PM
    • Replies: 0
    • Views: 1,056
    06-12-2015, 04:22 PM Go to last post
  3. Sticky Thread Sticky: Account Support FAQs

    Started by CS_Alkaid, 04-24-2015 07:00 PM
    • Replies: 0
    • Views: 4,901
    04-24-2015, 07:00 PM Go to last post
    • Replies: 2
    • Views: 10,250
    06-06-2011, 04:11 PM Go to last post
  1. Post character account transfers

    Started by kidsaccount, 12-31-2015 01:35 PM
    • Replies: 3
    • Views: 187
    12-31-2015, 08:48 PM Go to last post
  2. Trying to get help with non- delivered item

    Started by Irone, 12-22-2015 04:46 PM
    • Replies: 2
    • Views: 203
    12-22-2015, 06:12 PM Go to last post
  3. Cant Purchase Menace of Underdark

    Started by TheBlueFox, 08-20-2012 05:50 PM
    • Replies: 5
    • Views: 1,388
    12-21-2015, 05:25 PM Go to last post
    • Replies: 1
    • Views: 565
    12-20-2015, 11:09 PM Go to last post
  4. How do I cancel my subscription?

    Started by DefecTalisman, 12-17-2015 04:28 AM
    • Replies: 2
    • Views: 231
    12-17-2015, 05:03 AM Go to last post
  5. Change email

    Started by vellus, 12-03-2015 09:01 PM
    • Replies: 2
    • Views: 828
    12-15-2015, 01:55 PM Go to last post
  6. Want to buy expansions, can I?

    Started by mechanicalpear, 11-29-2015 07:27 AM
    • Replies: 7
    • Views: 694
    12-04-2015, 11:20 PM Go to last post
  7. Monk Class Piurchase

    Started by Avaran, 09-30-2015 12:09 AM
    • Replies: 3
    • Views: 905
    12-03-2015, 01:11 PM Go to last post
  8. Upgrading with Shadowfell discount

    Started by denial23, 11-30-2015 08:44 PM
    • Replies: 0
    • Views: 199
    11-30-2015, 08:44 PM Go to last post
  9. Incorrect charge from DDO Market

    Started by Kambuk, 11-30-2015 04:52 PM
    • Replies: 3
    • Views: 1,003
    11-30-2015, 06:21 PM Go to last post
  10. A new challenger approaches!

    Started by CS_Alkaid, 11-23-2015 01:12 PM
    • Replies: 14
    • Views: 2,752
    11-24-2015, 01:37 PM Go to last post
  11. Unhappy I cant upgrade DDO to VIP-Status

    Started by flodda, 08-08-2015 11:48 AM
    • Replies: 13
    • Views: 4,355
    11-21-2015, 07:26 AM Go to last post
  12. Favor Points not added to the DDO Store

    Started by HardeHenkert, 11-07-2015 08:03 PM
    • Replies: 3
    • Views: 813
    11-11-2015, 11:43 AM Go to last post
  13. Unable to add TP Codes

    Started by AnYtHiNg23, 11-04-2015 10:13 AM
    • Replies: 13
    • Views: 1,351
    11-10-2015, 06:52 PM Go to last post
  14. 2015 Holiday Phone Hours

    Started by Cold_blue, 11-09-2015 06:03 PM
    • Replies: 0
    • Views: 771
    11-09-2015, 06:03 PM Go to last post
  15. Adjusted Phone Support Hours for 11/4

    Started by Cold_blue, 11-03-2015 11:05 AM
    • Replies: 0
    • Views: 311
    11-03-2015, 11:05 AM Go to last post
  16. How exactly do you unsub?

    Started by Lucaria, 10-31-2015 10:41 PM
    • Replies: 4
    • Views: 1,200
    11-02-2015, 10:16 AM Go to last post
  17. Unable to register new account

    Started by Nilzone, 10-30-2015 11:17 PM
    • Replies: 1
    • Views: 173
    10-31-2015, 12:39 PM Go to last post
  18. suspended account

    Started by pitong, 10-28-2015 01:59 PM
    • Replies: 3
    • Views: 311
    10-30-2015, 10:49 PM Go to last post
  19. Free LR +% - how do I use the code.

    Started by Spoonwelder, 10-27-2015 03:50 PM
    • Replies: 4
    • Views: 354
    10-27-2015, 04:55 PM Go to last post
    • Replies: 4
    • Views: 282
    10-26-2015, 05:19 PM Go to last post
  20. Cannot buy Turbine points through steam! Help!

    Started by PublicEnemy, 10-23-2015 11:30 AM
    • Replies: 1
    • Views: 268
    10-23-2015, 02:28 PM Go to last post
  21. Exclamation Not getting username restoration email

    Started by YoureDown, 10-23-2015 04:04 AM
    • Replies: 1
    • Views: 482
    10-23-2015, 11:33 AM Go to last post
  22. Account suspended international

    Started by IgnisLux, 04-27-2015 02:24 PM
    2 Pages
    1 2
    • Replies: 21
    • Views: 1,210
    10-22-2015, 02:44 PM Go to last post
  23. Phones closed 10/23

    Started by Cold_blue, 10-15-2015 10:27 AM
    • Replies: 0
    • Views: 355
    10-15-2015, 10:27 AM Go to last post

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