Forum: Service and Support

Check these forums for Customer Support, and the latest news about the DDO service, including maintenance and update schedules.

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  1. You will find answers to thousands of frequently asked questions in our robust Knowledge Base. Please check here before submitting a request for help!

  2. You can report any bugs or technical problems with the game here. Please be sure to include all information requested.

  3. Need help with your account? Get help from other players here. REMEMBER: DO NOT SHARE YOUR USERNAME AND PASSWORD WITH ANYONE! WE WILL NEVER ASK FOR YOUR PASSWORD.

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    Forum Statistics:

    • Threads: 3,137
    • Posts: 14,756
  4. Have a non urgent question for a GM? Post it here. Urgent requests should use the in-game Help options.

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    Forum Statistics:

    • Threads: 2,302
    • Posts: 11,228
  5. If you are experiencing technical issues, post to this forum for help from other players.

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    • Threads: 9,664
    • Posts: 50,035
  6. If you are experiencing technical issues, post to this forum for help from other players. The DDO Mac client is available on our download page.

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    Forum Statistics:

    • Threads: 181
    • Posts: 1,317

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