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View Full Version : Thanks Turbine for ruining my weekend



gandhi
03-04-2007, 11:51 PM
Since friday I have not been able to log on to the server I have all my high levlel characters on. There error I get is "cleaning up old connection" and I get locked there. I have reinstalled the game. I can log on to any other server except the server that all my high level characters have been on. I have talked to GM's and senior GM's and the best they can tell me is wait till monday when tech support is available. Why isn't tech support available on the weekends during peak activity. Not only that during DDO's anniversary special. Bottom line for all of you who play DDO don't expect tech support to be there to help you when you really need. I got screwed out of this anniversary weekend. Thanks for nothing.

T-Town_Titan
03-05-2007, 02:53 AM
Its a shame....not getting the support that you pay for each month...and I have heard other having your problem too....I think you should be compensated in some form (free month / lifetime supply of curelight pots)..heck..some people dropped vacation time to do this 1yr looting XP gig..I feel for ya..support should have definelty been available for this "big event" in turbine terms.