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joenic2
04-12-2019, 06:48 PM
This is a weird problem that happened today. I am not sure where to get help for this problem, in game or here? Like the title says: I cannot enter Eveningstar from any area.

I used the key, the hall of heroes, the cavern, from the Wheeloon docks. Everytime I click to go to Eveningstar, the town itselt, I get stuck on the Loading...please wait screen and the game freezes and I have to log out and relog. If I try relogging then it gets hung up again because again it won't let me enter Eveningstar so I enter via Eberron or FR hall of heroes to bypass the crash. This is really frustrating. I testing with my alt and same problem. I can go anywhere other than Eveningstar. What in the world would cause this? I want to fix this fast.

TitusOvid
04-12-2019, 06:52 PM
This is a weird problem that happened today. I am not sure where to get help for this problem, in game or here? Like the title says: I cannot enter Eveningstar from any area.

I used the key, the hall of heroes, the cavern, from the Wheeloon docks. Everytime I click to go to Eveningstar, the town itselt, I get stuck on the Loading...please wait screen and the game freezes and I have to log out and relog. If I try relogging then it gets hung up again because again it won't let me enter Eveningstar so I enter via Eberron or FR hall of heroes to bypass the crash. This is really frustrating. I testing with my alt and same problem. I can go anywhere other than Eveningstar. What in the world would cause this? I want to fix this fast.

This could be a server problem. It happened before and the server needed a restart.
What server are you on?

joenic2
04-12-2019, 06:56 PM
Sarlona

TitusOvid
04-12-2019, 07:04 PM
I asked in discord and 2 people zoned in without problem. That doesn't say much, I know.

C-Dog
04-13-2019, 04:45 AM
It's also possible that the database broke a synapse and forgot you owned E-star. You can't check in the store, that's something CS would have to help you with. A friendly, mournful plea to them usually gets some action.

GL!