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View Full Version : Ghallanda Unavailable: May 19th



Cordovan
05-19-2015, 09:19 AM
UPDATE: Ghallanda has reopened. Thank you for your patience.

Ghallanda is currently unavailable. We will keep you updated.

Deadlock
05-19-2015, 09:27 AM
Ghallanda is currently unavailable. We will keep you updated.

Same reason as any of the previous downtimes? Totally different reason? Or nobody knows?

Ague
05-19-2015, 09:28 AM
Hamsters are on strike again...

Dandonk
05-19-2015, 09:29 AM
Same reason as any of the previous downtimes? Totally different reason? Or nobody knows?

Can't be the same problem, that was fixed. Right? ;)

Grynberg
05-19-2015, 09:30 AM
Judging by the forum threads, crashing G-land is now a weekly routine.

Will you be offering free server transfers any time soon?

Uska
05-19-2015, 09:32 AM
Judging by the forum threads, crashing G-land is now a weekly routine.

Will you be offering free server transfers any time soon?

I would go for that but in the past I played there because khyber was unplayable for me due to lag so all servers can be troublesome at times.

oveione
05-19-2015, 09:37 AM
And there we have it the Copy and Paste reply.... I'm not sure if your listening to your players on Ghallanda because you really do need to come up with something to appease the frustration and annoyance we have had to endure these past weeks. Surely by now you must have some idea what is going on? So please tell us keep us in the loop anything rather then the silent treatment you keep giving us! If you don't know what's going on then someone's head need to roll. Its FAR beyond a joke now and for it to keep happening will result in players drifting off to other games and not coming back although I'm sure that is happening already as the LFM on Ghallanda is nowhere near as active as it was before this **** started.

Alisonique
05-19-2015, 09:39 AM
What have the Ghallandrians done to deserve this? Apart from the ongoing hamster jokes. You surely cant hold those against us?

Alunjax123
05-19-2015, 09:40 AM
at least we can vent our spleens on a working forum. If DDO doesn't like to hear players whining and whinging about Ghallanda being down, they could maybe create a magical kingdom for us, where we can create alter-ego's, take part in fantastical adventures and enjoy sumptuous graphics, great gameplay and engaging plots...

Brandall
05-19-2015, 09:41 AM
It appears that whatever took 14+ hours to fix yesterday broke whatever they had fixed with G-Land

capnbd
05-19-2015, 09:48 AM
Turbine's unbelievable incompetence is making me re-evaluate my decision to keep giving them money. I'm just a few remnants short of getting one of the lvl 21 cloaks, and between the downtime yesterday and today, there's a very real chance I won't get them before the event ends. Really getting sick of their inability to perform a basic function that literally EVERY SINGLE OTHER MMO COMPANY doesn't have this much trouble with.

stinkyfish
05-19-2015, 09:50 AM
What have the Ghallandrians done to deserve this? Apart from the ongoing hamster jokes. You surely cant hold those against us?

It was totally the hamster jokes !! :D

S3R3N1T7
05-19-2015, 09:55 AM
this is the time too, now more money for real incompetant.
I play a lot of MMO and never, ever have I seen such a level of incompetence and amateurism

diequietly
05-19-2015, 09:58 AM
I am sure this is asked to you constantly. But why the silent treatment when it comes to what is going on with Ghallanda?
We deserve answers and simply are not getting them. Some of us are paying customers, and you guys are quite frankly treating us like ****. Please for the love of GOD stop messing up G-land and let us please get some answers from you guys. Hell even a formal apology would be nice. It would at least give us on G-land the illusion that you guys care.

liston33
05-19-2015, 10:01 AM
Guess its time to start spending my money on a game that actually is working correctly.

Seikojin
05-19-2015, 10:04 AM
Grumble, grumble hax grumble.

oveione
05-19-2015, 10:04 AM
You really should take a look at your own CoC Turbine and have a think about this bit I copied and pasted for you.

The Code of Conduct is designed to make everyone's game experience as enjoyable as possible. 1. While participating in Dungeons&Dragons Online, you must respect the rights of others to play and enjoy the game world as intended by Turbine, Inc.

I'm not sure but I don't believe many of us on Ghallanda are having or indeed been having fun these past few weeks.

Dandonk
05-19-2015, 10:17 AM
So, are we there yet?

Natashaelle
05-19-2015, 10:39 AM
I know that no-one has pushed the "compensation" word yet (we're good peeps @ G-Land) -- but this has moved beyond unacceptable.

There really needs to be a server-wide effort at least similar to the lengthy XP boost that Wayfinder was given once to compensate for its extremely low population.

Grynberg
05-19-2015, 10:39 AM
G-land crashes over the past 1.5 months. Taken from forums
08.04.15
11.04.15
13.04.15
15.04.15
16.04.15
17.04.15
24.04.15
30.04.15
01.05.15
19.05.15

Look at all those dead hamsters.

Ague
05-19-2015, 10:47 AM
G-land crashes over the past 1.5 months. Taken from forums
08.04.15
11.04.15
13.04.15
15.04.15
16.04.15
17.04.15
24.04.15
30.04.15
01.05.15
19.05.15

Look at all those dead hamsters.

That's a lot of dead hamsters... RIP hamsters...

voodoogroves
05-19-2015, 10:55 AM
GD I want to play.

Fedora1
05-19-2015, 10:56 AM
Waiting for the official "G-Land is now up, thanks for your patience and we'll see you in the game".

Frankly I'm as tired of seeing that line as I am of the server going down.

Szordrinn
05-19-2015, 10:56 AM
G-land crashes over the past 1.5 months. Taken from forums
08.04.15
11.04.15
13.04.15
15.04.15
16.04.15
17.04.15
24.04.15
30.04.15
01.05.15
19.05.15

Look at all those dead hamsters.

Hum, will we get some service compensation or something else to keep us playing and giving money to Turbine ?

Dandonk
05-19-2015, 10:59 AM
Waiting for the official "G-Land is now up, thanks for your patience and we'll see you in the game".

Frankly I'm as tired of seeing that line as I am of the server going down.

Agreed on both counts.

festasha
05-19-2015, 11:00 AM
So has anyone tried using gerbils instead of hamsters yet! :)

In all seriousness though this is not good for the game, how do you hope to retain new or keep old players if this is the service we are getting? :(

Fasuil
05-19-2015, 11:06 AM
G-land crashes over the past 1.5 months. Taken from forums
08.04.15
11.04.15
13.04.15
15.04.15
16.04.15
17.04.15
24.04.15
30.04.15
01.05.15
19.05.15

Look at all those dead hamsters.

No matter what we are saying/posting here about the problems on G-land. And the G-land crashes are really not the only probs in the Game

They won’t hear the users
They won’t hear the community
They won’t hear the players
They only want our money

And as long as we agree with them, they laugh about us and take our money.
Breach of agreement doesn’t matter to Turbine because they know, no one of us really want to do a real thing against them (including me, because my English isn’t that good as you can read here, sry for this bad English)

I’m a VIP player since 2006 and I can’t say how much money I spent in 10 years for this Game (very very much for sure) so I (WE) want and have the right for a correct gameplay. At last the only thing I really want to read here is an offering to a free server transfer inclusive guild to a server of our own choice.

Sry Cordovan I know you are only the voice from turbine but after 10 times of G-land crashes (in 1,5 month) the times for apologizing are really finally over now.

Daerius of the Blessed Blades
05-19-2015, 11:07 AM
Hi, welcome to Ghallanda! We fixed the lag! ;)

http://www.computerhope.com/issues/pictures/pcfire.jpg

Godfeast
05-19-2015, 11:22 AM
How is it that you can keep screwing up the same server repeatedly?

Either spend some cash on decent equipment, merge the damn server with another one, or give us PAYING VIP customers a free transfer for all characters with our favor/stash/inv/guild intact.

You run this game like some kid in his mothers basement hosting a mudd on a commodore 64 .

Why am I paying you?

IconicHero
05-19-2015, 11:24 AM
finally pulled the elemental bloom heroic version and was trying to lock it down when servers crashed i am hopeful it is still there

General_Gronker
05-19-2015, 11:29 AM
finally pulled the elemental bloom heroic version and was trying to lock it down when servers crashed i am hopeful it is still there

I wouldn't get your hopes up too high. Not after this kind of downtime. But good luck anyway!

TheTrader
05-19-2015, 11:35 AM
deleted

voodoogroves
05-19-2015, 11:35 AM
Heh I was swapping dragon scales for a heroic armor in GH.

IconicHero
05-19-2015, 11:39 AM
I wouldn't get your hopes up too high. Not after this kind of downtime. But good luck anyway!

sadly i spent as on rerolls to get it and i am sure they will be gone along with my item there always seems to be a slight rollback to people in quests at the time

festasha
05-19-2015, 11:40 AM
http://www.ludesi.com/blog/wp-content/uploads/2010/11/server-down.png

TrinityTurtle
05-19-2015, 11:41 AM
Okay, even I've reached the point where the benefit of the doubt I like to give everyone, including Turbine, is used up. It really is time to consider getting those players to a new server (Preferably moving them and their guilds en masse to a single server, but if that isn't possible for some reason then giving them free transfers off to the servers of their choice). Save the Ghallandans.

IconicHero
05-19-2015, 11:49 AM
G-land crashes over the past 1.5 months. Taken from forums
08.04.15
11.04.15
13.04.15
15.04.15
16.04.15
17.04.15
24.04.15
30.04.15
01.05.15
19.05.15

Look at all those dead hamsters.

a lot of time especially at night when cordovan has gone they just bring them back up no official word on the crashes but it had been awhile since the last crash and there major fix to our server ghallanda up till there maintenance yesterday!

Ague
05-19-2015, 11:49 AM
Looks like G-Land is back up now

IconicHero
05-19-2015, 11:53 AM
and staff not in inventory not sure about as loss

Cordovan
05-19-2015, 11:54 AM
Ghallanda has reopened. Thank you for your patience.

capnbd
05-19-2015, 12:02 PM
Ghallanda has reopened. Thank you for your patience.

Nobody has been patient. We have no option but to wait for the server to reopen.

What we all are is sick of your inability to fix the goddamn problem.

Alunjax123
05-19-2015, 12:06 PM
without a word of explanation, as if nothing had happened, DDO declared the world open... for now.

whereispowderedsilve
05-19-2015, 01:02 PM
Ghallanda has reopened. Thank you for your patience.

Hey Cord an idea for Turbine to consider:

http://www.mmorpg.com/gamelist.cfm/game/632/view/news/read/34957/WildStar-Carbine-Apologizes-for-Downtime-with-Vanity-Pet.html

Note for transparency reasons I do not have a dog in this fight, I no longer play DDO since June 2014 I quit cold turkey.
However I do read both these & the other forums every day & check the dev tracker every day as well.

I feel bad for the G-land players. It seems to be a nice/good idea, imo to consider, just saying.

psykopeta
05-19-2015, 01:22 PM
G-land crashes over the past 1.5 months. Taken from forums
08.04.15
11.04.15
13.04.15
15.04.15
16.04.15
17.04.15
24.04.15
30.04.15
01.05.15
19.05.15

Look at all those dead hamsters.

if you hit 12 in 2 months, ill toss you all the EE **** i have, so you don't need to wait for merging and such, and there'res enough for few toons XD and it's **** because i have the bound ones in my main, so won't ever use it, but i like hoarding, several units XD

Fedora1
05-19-2015, 03:20 PM
Hey Cord an idea for Turbine to consider:

http://www.mmorpg.com/gamelist.cfm/game/632/view/news/read/34957/WildStar-Carbine-Apologizes-for-Downtime-with-Vanity-Pet.html

Note for transparency reasons I do not have a dog in this fight, I no longer play DDO since June 2014 I quit cold turkey.
However I do read both these & the other forums every day & check the dev tracker every day as well.

I feel bad for the G-land players. It seems to be a nice/good idea, imo to consider, just saying.

I don't even use the pets I get from favor or MM. I sell any certificates for pets I get. Pets are useless and just get in the way.

I'm all for freebies, but most of all an explanation and sincere apology would be all I ask. Stuff happens, hard to know if it's incompetence on some system admin's part or just a really elusive issue with hardware/software. However, with nothing but "Server's down, we'll let you know when it's back up" and "It's back up, thanks for your patience" as communication, its really hard to be sympathetic.

The_Human_Cypher
05-21-2015, 11:27 AM
Hamsters are on strike again...

The falling corpse of the hapless hamster that was feverishly spinning its wheel became stuck in the wooden gears of the server fan.

Grynberg
05-28-2015, 08:56 AM
We got a fresh one, people!

G-land crashes over the past 2 months. Taken from forums
08.04.15
11.04.15
13.04.15
15.04.15
16.04.15
17.04.15
24.04.15
30.04.15
01.05.15
19.05.15
28.05.15

Hiponic
05-28-2015, 08:59 AM
G-LAND TOONS DESERVE A free Transfer..
Im not putting up another cent until I see some action and compensation.

You guys are always quick to take that payment outta my account every month... Lets see how fast you can do this

Nascoe
05-28-2015, 09:06 AM
G-LAND TOONS DESERVE A free Transfer..
Im not putting up another cent until I see some action and compensation.

You guys are always quick to take that payment outta my account every month... Lets see how fast you can do this

Now, I must say that it gets old getting on and seeing Ghallanda is down (again) all too often. But I wouldn't say that Turbine is not trying to react, and the transfer to a new data centre, while most likely not just about one of the servers, surely means that they are doing something to improve on crashes and lag too.

S3R3N1T7
05-28-2015, 09:07 AM
i beg my guildy stop pay vip account, and i'm sure they do !!!!

Hiponic
05-28-2015, 09:08 AM
Now, I must say that it gets old getting on and seeing Ghallanda is down (again) all too often. But I wouldn't say that Turbine is not trying to react, and the transfer to a new data centre, while most likely not just about one of the servers, surely means that they are doing something to improve on crashes and lag too.

You gonna put up with MORE of this until the data center?
I dont intend to.

The past two months have been down rite shameful for g-land.
Crashing, Down time to fix, then crashing again... So what was the down time for fixing it for?

Idk.. I feel like they are going to tread water with this untill data center move.. wich is going to make people fleeeea

Ambitious
05-28-2015, 09:17 AM
We got a fresh one, people!

G-land crashes over the past 2 months. Taken from forums
08.04.15
11.04.15
13.04.15
15.04.15
16.04.15
17.04.15
24.04.15
30.04.15
01.05.15
19.05.15
28.05.15


You missed some...

28.04. crash
26.04. crash
09.04. crash

check this post (https://www.ddo.com/forums/showthread.php/459254-Ghallanda-Unavailable-Friday-April-24th?p=5597167#post5597167).

Yeah I know, it's hard to keep track, since Ghallanda is crashing all the time.

Grynberg
05-29-2015, 12:21 AM
You missed some...

28.04. crash
26.04. crash
09.04. crash

check this post (https://www.ddo.com/forums/showthread.php/459254-Ghallanda-Unavailable-Friday-April-24th?p=5597167#post5597167).

Yeah I know, it's hard to keep track, since Ghallanda is crashing all the time.

Ah, thank you! Updated now.
G-land crashes over the past 2 months. Taken from forums
08.04.15
09.04.15
11.04.15
13.04.15
15.04.15
16.04.15
17.04.15
24.04.15
26.04.15
28.04.15
30.04.15
01.05.15
19.05.15
28.05.15

Cordovan
05-29-2015, 10:16 AM
We will be bringing down Ghallanda this afternoon for some pre-emptive work to prevent any issues this weekend. Meanwhile, we are continuing to investigate the underlying issues with this server in particular.

Raezar
05-29-2015, 10:23 AM
We will be bringing down Ghallanda this afternoon for some pre-emptive work to prevent any issues this weekend. Meanwhile, we are continuing to investigate the underlying issues with this server in particular.

would be extremely nice if Lamannia would open before Ghallanda goes down :) Any chance of that happening?

arkonas
05-29-2015, 10:29 AM
We will be bringing down Ghallanda this afternoon for some pre-emptive work to prevent any issues this weekend. Meanwhile, we are continuing to investigate the underlying issues with this server in particular.

i know i don't play on the server but what about giving them a bonus for a week for all the trouble they keep running into. something to keep the mob happy.

Hiponic
05-29-2015, 11:07 AM
Something would be nice.. I mean the ammount of times that it has happened to specificly our server is staggering .... like 15-16 times in the past month or somthing.. just crazy.

DDO Has real loyal funs but.. Everybody has a tipping point.
08.04.15
09.04.15
11.04.15
13.04.15
15.04.15
16.04.15
17.04.15
24.04.15
26.04.15
28.04.15
30.04.15
01.05.15
19.05.15
28.05.15
29.05.15


15 TIMES !!!! *Claps*
Updated

Yea.. anything free would be great.. since im paying for a game I cant play.. BOOOOOOOOM