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Cordovan
04-28-2015, 03:32 PM
LATEST UPDATE: Ghallanda has reopened. Thank you for your patience while we worked to resolve the server's hardware-related issues.

EARLIER UPDATE: All game worlds except for Ghallanda are now open. Thank you! We'll let you know as soon as Ghallanda is available.

UPDATE: The DDO game worlds will be brought down from 8:00 - 11:00 AM today for a hotfix. This is to address the below issues. Thank you!

We have been investigating reports of strange ladder and platform behavior since today's release of Update 25 Patch 2, and have identified the issue. We are working to get out a hotfix to address the problem, which appears to have been caused by a build issue. Stay tuned for more information about downtime, which could happen as soon as tomorrow (Wednesday) morning.

Additionally, we plan to bring Ghallanda down starting at 5:00 AM Eastern (-4 GMT) on Wednesday (tomorrow) to conduct hardware maintenance work in an effort to resolve recent issues on the server.

We have identified several quests and public areas that have been affected:

Raids:

Vault of Night 5 & 6 - The spawning ladder is not spawning in part 5, and there are missing "bases" on part 6. Part 5 can be worked around (mostly), but Part 6 is currently not able to be completed, so until this fix is in place we would recommend not running the Vault of Night raids.

Quests:

The Snitch - Missing ladder, can be overcome with a high enough jump score after using the valve.
Miller's Debt - Missing ladders
A Study In Sable - Missing ladder, cannot complete an optional objective
Tomb of the Shadow Lord - Missing ladder
Venn's Trail: Clan Tunnelworm (Waterworks part 3) - Missing ladder
The Dreaming Dark - Missing building

Public Areas:

House Kundarak - Missing ladder
Three Barrel Cove public area - Missing buildings
Crystal Cove public area - Missing buildings

Wilderness Zones:

Tangleroot - Missing building

SisAmethyst
04-28-2015, 03:45 PM
Thanks for the heads up! Can we ensure that we get a notice also in the launcher, as I guess not everybody read the forums?

Eryhn
04-28-2015, 03:53 PM
this isnt stickied but should be. launcher msg with direct link seconded.
thx for getting to it next day for once - though im not sure you absolutely HAD to break something so basic in the first place, given that you took your time with the 2nd dish of rogues being released might as well have taken your time while putting it on live ?!? yes, yes, I know, spaghetti be unexpectedly redundant, but still http://www.narutoforums.com/picture.php?albumid=6596&pictureid=77203

Cordovan
04-28-2015, 04:07 PM
Thanks for the heads up! Can we ensure that we get a notice also in the launcher, as I guess not everybody read the forums?

This was done prior to your post.

Braegan
04-28-2015, 04:09 PM
Ladders would not be an issue if we had the Fly spell. Just saying. :)

noble_pirate
04-28-2015, 05:14 PM
also impossible to complete Twilight Forge pre-raid...

Jaenar
04-28-2015, 05:25 PM
Hirelings, for me today are not working correctly. More so than before the patch.

Today I used Marissa the cleric, she did basically nothing at all, did not heal, did not fight, etc. If I put her on aggressive, she would act(heal or fight) with the monsters that I was currently engaged with and then return to doing nothing at all, except following me through the dungeon. I switched her to defensive and she again acted versus the mobs I was fighting, once they died, she returned to doing nothing. If I approached mobs she just stood next to me and got beat on, did not heal herself or me, did not fight, unless I switched her to a different mode, it didn't seem to matter what mode she was in during the non combat periods, she would not do anything at all unless I clicked her bar telling her to or changed her mode to something else.

I only used this hireling, so I can't say if any other hirelings are acting similarly.

alvarego
04-28-2015, 05:31 PM
https://www.youtube.com/watch?v=dt-RuKUQSvg

... or viceversa

dunklezhan
04-28-2015, 05:33 PM
also impossible to complete Twilight Forge pre-raid...

Lies! It's impossible any-one could know this. :)

Weyborn
04-28-2015, 05:37 PM
I blame those thieving rogues

Thar
04-28-2015, 05:42 PM
Mimics were hungry...

UurlockYgmeov
04-28-2015, 05:44 PM
don't blame the rogues...

BLAME THE KOBOLDS!

Kobold found out that epic wand of wonders turn things ethereal! Kobold laugh at you!

http://img1.wikia.nocookie.net/__cb20091122225417/pathfinder/images/c/c0/Gold_kobold.jpg

ForgettableNPC
04-28-2015, 06:55 PM
Well at least it isn't that one bug that makes characters automatically grab ladders and climbs it up normally without a hitch, because that would be a terrible, gamebreaking bug.

Imagine if you could climb ladders flawlessly and without stutters, the game would go downhill faster than you can say "Kobolds Covet Carnival Candy Cartwheeling Corpulent Corpses"

Tanhausen
04-28-2015, 07:09 PM
We have been investigating reports of strange ladder and platform behavior since today's release of Update 25 Patch 2, and have identified the issue. We are working to get out a hotfix to address the problem, which appears to have been caused by a build issue. Stay tuned for more information about downtime, which could happen as soon as tomorrow (Wednesday) morning.

Additionally, we plan to bring Ghallanda down starting at 5:00 AM Eastern (-4 GMT) on Wednesday (tomorrow) to conduct hardware maintenance work in an effort to resolve recent issues on the server.

We have identified several quests and public areas that have been affected:

Raids:

Vault of Night 5 & 6 - The spawning ladder is not spawning in part 5, and there are missing "bases" on part 6. Part 5 can be worked around (mostly), but Part 6 is currently not able to be completed, so until this fix is in place we would recommend not running the Vault of Night raids.

Quests:

The Snitch - Missing ladder, can be overcome with a high enough jump score after using the valve.
Miller's Debt - Missing ladders
A Study In Sable - Missing ladder, cannot complete an optional objective
Tomb of the Shadow Lord - Missing ladder
Venn's Trail: Clan Tunnelworm (Waterworks part 3) - Missing ladder
The Dreaming Dark - Missing building

Public Areas:

House Kundarak - Missing ladder
Three Barrel Cove public area - Missing buildings
Crystal Cove public area - Missing buildings

Wilderness Zones:

Tangleroot - Missing building

No VON 5 & 6? How can this be!

And I will further add, somewhere there's an MMO with a patch update fix to correct the inexplicable appearances of ladders in their game!

zaranda
04-28-2015, 08:12 PM
I'm sure you know already, but in case you don't the ladders in the cannith manufactury wilderness are missing in 2 places. One to the schemes of the enemy quest. The other to the letter under the elevator. Just letting you know.

IconicHero
04-28-2015, 08:41 PM
since it just crashed again maybe someday i can play a full day without it crashing! how long is the downtime for ghallanda btw not mentioned in notice just taking it down at 5 am or is that undetermined at this point!

Cordovan
04-28-2015, 09:06 PM
also impossible to complete Twilight Forge pre-raid...

The hotfix should correct that as well as any other areas which were affected by what amounted to some bad data getting into the build.


Hirelings, for me today are not working correctly. More so than before the patch.

Today I used Marissa the cleric, she did basically nothing at all, did not heal, did not fight, etc. If I put her on aggressive, she would act(heal or fight) with the monsters that I was currently engaged with and then return to doing nothing at all, except following me through the dungeon. I switched her to defensive and she again acted versus the mobs I was fighting, once they died, she returned to doing nothing. If I approached mobs she just stood next to me and got beat on, did not heal herself or me, did not fight, unless I switched her to a different mode, it didn't seem to matter what mode she was in during the non combat periods, she would not do anything at all unless I clicked her bar telling her to or changed her mode to something else.

I only used this hireling, so I can't say if any other hirelings are acting similarly.

We will be looking at hirelings as well, although that fix will not be in the hotfix.


No VON 5 & 6? How can this be!

And I will further add, somewhere there's an MMO with a patch update fix to correct the inexplicable appearances of ladders in their game!

That would be amazing. :) Sorry, but you'll be back to earning xps and jumping down to Stormreach in no time.

Xanthrawl
04-28-2015, 09:08 PM
Sorry, but you'll be back to earning xps and jumping down to Stormreach in no time.

...unless you're on Ghallanda...

Gabrael
04-28-2015, 09:10 PM
Okay so, I saw they made the droam conscript ans skirmisher count as orc...

but they really look like half-orc, despite the description saying Orc.

now if they wanted to stick to their description instead of look, then consider that many ghoul/ghast in the necropolis I have their description saying Wight

Pnumbra
04-28-2015, 09:26 PM
Hirelings, for me today are not working correctly. More so than before the patch.

Today I used Marissa the cleric, she did basically nothing at all, did not heal, did not fight, etc. If I put her on aggressive, she would act(heal or fight) with the monsters that I was currently engaged with and then return to doing nothing at all, except following me through the dungeon. I switched her to defensive and she again acted versus the mobs I was fighting, once they died, she returned to doing nothing. If I approached mobs she just stood next to me and got beat on, did not heal herself or me, did not fight, unless I switched her to a different mode, it didn't seem to matter what mode she was in during the non combat periods, she would not do anything at all unless I clicked her bar telling her to or changed her mode to something else.

I only used this hireling, so I can't say if any other hirelings are acting similarly.

This is happening with all hirelings. The update broke something.

rikkitikkitarvi
04-28-2015, 09:29 PM
The notes state that the hirelings that are on stand your ground will not leave their area. What is defined as their area? I was in kobold assault and had my follower on stay put. I was across the other side of the map and was down some hit points. Here comes the hireling to come heal me. Tried attack mode, tried defense mode nope he just loves to be by my side if I get hit.

RoberttheBard
04-28-2015, 09:33 PM
No VON 5 & 6? How can this be!

And I will further add, somewhere there's an MMO with a patch update fix to correct the inexplicable appearances of ladders in their game!

Those bastards stole our ladders...

Powskier
04-28-2015, 10:28 PM
the one ,before dreaming dark, had no ladder earlier to the crest(well,half a ladder) ty DM for help ,in about 10 min wait only. Was flaggin for Dark but that looks funky too:) dM helped so devs must know bout this one?

Frotz
04-28-2015, 11:08 PM
The notes state that the hirelings that are on stand your ground will not leave their area. What is defined as their area? I was in kobold assault and had my follower on stay put. I was across the other side of the map and was down some hit points. Here comes the hireling to come heal me. Tried attack mode, tried defense mode nope he just loves to be by my side if I get hit.
Yeah, I haven't really examined it but maybe they won't run off to attack, but will to heal.

Kaytis
04-28-2015, 11:42 PM
We will be looking at hirelings as well, although that fix will not be in the hotfix.


One glimmer of light: Iessin was trapping like a champ tonight. He followed me close enough that I didn't have to call him 20 more feet to search for traps, and he walked over to and disabled every single one from a sane location even if he was more then 5 feet away. I didn't notice him trying to fight anything, but he usually doesn't get started soon enough before everything is dead anyway.

It could have all been just good luck of course.

thedirtyvingus
04-29-2015, 12:02 AM
So i guess you can say the ladders in the game are a lot like some turbine staff. --Sometimes they are there and you just go up and down and up and down and up.....
And --Sometimes they are just never around when you need them.
Just sayin.
Now if only I could find where that Hammer is. Which hammer you may ask? Well when my posts no longer show, you will have your answer.
Just sayin

Cordovan
04-29-2015, 12:22 AM
Ghallanda will be down starting at 5:00 AM Eastern (-4 GMT) for maintenance. We will keep you updated on the status of the hotfix as soon as information becomes available.

FranOhmsford
04-29-2015, 06:18 AM
Kobold found out that epic wand of wonders turn things ethereal! Kobold laugh at you!

http://img1.wikia.nocookie.net/__cb20091122225417/pathfinder/images/c/c0/Gold_kobold.jpg

I so want to have that be my Avatar!

Cordovan
04-29-2015, 06:42 AM
The DDO game worlds will be brought down from 8:00 - 11:00 AM today for a hotfix. This is to address yesterday's issues with some ladders and platforms. We are also working on Ghallanda this morning, and expect Ghallanda to reopen along with the rest of the worlds. Thank you!

geoffhanna
04-29-2015, 07:52 AM
I so want to have that be my Avatar!

I can't help with avatars obviously, but here's a version that meets forum guidelines for use in your sig if you want http://www.gamergeoff.com/images/2015-04/laughing kobold.png

FranOhmsford
04-29-2015, 08:13 AM
I can't help with avatars obviously, but here's a version that meets forum guidelines for use in your sig if you want http://www.gamergeoff.com/images/2015-04/laughing kobold.png

Cheers

catanamu
04-29-2015, 08:17 AM
The notes state that the hirelings that are on stand your ground will not leave their area. What is defined as their area? I was in kobold assault and had my follower on stay put. I was across the other side of the map and was down some hit points. Here comes the hireling to come heal me. Tried attack mode, tried defense mode nope he just loves to be by my side if I get hit.

I would not complain about that :)

Zephea
04-29-2015, 08:27 AM
7 second notice.

That's not hot. That's scorching.

Dj_Fisty
04-29-2015, 08:30 AM
I blame those thieving rogues

Yes, it's true. Allyourladderarebelongtous.

Waylayer
04-29-2015, 08:47 AM
Hirelings, for me today are not working correctly. More so than before the patch.

Today I used Marissa the cleric, she did basically nothing at all, did not heal, did not fight, etc. If I put her on aggressive, she would act(heal or fight) with the monsters that I was currently engaged with and then return to doing nothing at all, except following me through the dungeon. I switched her to defensive and she again acted versus the mobs I was fighting, once they died, she returned to doing nothing. If I approached mobs she just stood next to me and got beat on, did not heal herself or me, did not fight, unless I switched her to a different mode, it didn't seem to matter what mode she was in during the non combat periods, she would not do anything at all unless I clicked her bar telling her to or changed her mode to something else.

I only used this hireling, so I can't say if any other hirelings are acting similarly.

My experience with the level 17 Cleric was Identical - except that it wouldn't stand its ground either. When I activated "stand your ground" then it decided that it needed to come help me ...

Rohuan
04-29-2015, 09:38 AM
My experience with the level 17 Cleric was Identical - except that it wouldn't stand its ground either. When I activated "stand your ground" then it decided that it needed to come help me ...

o lol yesterday was the first day I hired a npc. I thought thats what they did haha

zorander6
04-29-2015, 09:48 AM
The notes state that the hirelings that are on stand your ground will not leave their area. What is defined as their area? I was in kobold assault and had my follower on stay put. I was across the other side of the map and was down some hit points. Here comes the hireling to come heal me. Tried attack mode, tried defense mode nope he just loves to be by my side if I get hit.

Their area is the entire map. But they are far too lazy to walk when teleporting will work just fine. Just wish they would teleport me to the final chest. Ran multiple quests with a hire last night and saw the same thing.

Cordovan
04-29-2015, 09:56 AM
All game worlds except for Ghallanda are now open. Thank you! We'll let you know as soon as Ghallanda is available.

Cordovan
04-29-2015, 10:20 AM
Ghallanda has reopened. Thank you for your patience while we worked to resolve the server's hardware-related issues.

UurlockYgmeov
04-29-2015, 10:47 AM
I so want to have that be my Avatar!


https://www.youtube.com/watch?v=urNyg1ftMIU

jhon279
04-29-2015, 11:16 AM
Ladder at maze in epic Crucible is missing, not sure if heroic too, such thing does not affect to complete the quest. Just for your information.

Sleeper23
04-29-2015, 11:48 AM
Getting this message when i try open client after launcher updatet today: "Could not patch file "tubineclientlauncher.exe", error 5"
When i look at fileinfo, it was updatet 25 minuts before this message (today) and has a current size of 1,1 MB and fileversion is 2600.44.9757.4158

Update: tried patch it without firewalls active and running as administrator - that dident work.
Then i did a simple reboot the system (restarting pc), and that actualy fixed the problem. I cant explain what was wrong, but atleast it works now :)

rikkitikkitarvi
04-29-2015, 02:11 PM
I would not complain about that :)

Yes the issue is that when you are trying to conserve the hirelings spell points so you leave them behind, only to have them come forward heal you when you are only a few hit points down wasting spell points. Then getting hit and determining that it is not worth their time to heal themselves and die.

VinceWhirlwind
04-29-2015, 07:49 PM
My Lvl13 Cleric hireling behaved himself today. Didn't over-do it on the healing, fought back when attacked, although the mobs were running straight past me (lvl13 Fighter) to attack the cleric for some reason...

mab121
04-30-2015, 10:27 PM
I have a problem. Since the hotfix, I am unable to access the DDO store. When I click the store, I get a message "Your store session has timed out. Please use the home button to reload the store." But when I click the home button, nothing happens. I have multi-toons, and this problems is the same for all of them. I have tried reloading the game and nothing happens. Any ideas anyone?

EllisDee37
04-30-2015, 10:44 PM
I have a problem. Since the hotfix, I am unable to access the DDO store. When I click the store, I get a message "Your store session has timed out. Please use the home button to reload the store." But when I click the home button, nothing happens. I have multi-toons, and this problems is the same for all of them. I have tried reloading the game and nothing happens. Any ideas anyone?In the character selection screen, try the Buy Account Upgrades button below the character list. This opens the store, but you can only buy account stuff here, not character stuff.

That button seems to have a greater chance of success at waking up the store, and can carry over to keep the store working when you then log into a character.

DeWind
05-01-2015, 09:30 AM
In the character selection screen, try the Buy Account Upgrades button below the character list. This opens the store, but you can only buy account stuff here, not character stuff.

That button seems to have a greater chance of success at waking up the store, and can carry over to keep the store working when you then log into a character.

Just tried it and still the same...The DDO Store has been unavailable since the patch on Apr 21. There is another Thread: "DDO Store Downtime: Tuesday, April 21st" with a ton of suggestions/facts about this issue. There are a lot of us (especially myself) who are willing to try about any Snake Oil remedies to get it going again. Cordovan has chimed in stating that they are aware of the problem and working on it...The only real bright side of this last patch is that I don't play on Ghallanda...their server has down a lot since ToEE...

Asti
05-06-2015, 02:51 PM
Raids:

Vault of Night 5 & 6 - The spawning ladder is not spawning in part 5, and there are missing "bases" on part 6. Part 5 can be worked around (mostly), but Part 6 is currently not able to be completed, so until this fix is in place we would recommend not running the Vault of Night raids.


Any update on this?

Cordovan
05-06-2015, 03:12 PM
Any update on this?

Yes, this issue was corrected shortly afterwards, and should no longer be happening.

UurlockYgmeov
05-06-2015, 04:34 PM
Yes, this issue was corrected shortly afterwards, and should no longer be happening.

been in von5-6 and all is good. The Kobold's couldn't hide the buildings, ladders, platforms for long in the ethereal plane!