PDA

View Full Version : Downtime Notice: Monday, May 19th from 6:00 AM to 11:30 AM Eastern (-4 GMT)



Cordovan
05-16-2014, 02:56 PM
The game worlds have reopened! Thank you for your patience, and we will see you in-game!

The DDO Game Servers and http://myaccount.turbine.com will be offline for maintenance on Monday, May 19th from 6:00 AM to 10:00 AM Eastern (-4 GMT). The forums will remain up, but players may not be able to log in. Thanks for your patience, and we'll see you back in the game soon!

TeacherSyn
05-16-2014, 03:11 PM
I sense there's always a conspiracy where the servers are down when I take a scheduled day off from work. :)

Oh, well. Be sure that your team meets the Hamster Union Local #1324's current demands so we can play again soon. (I recommend the Cheez-It snack crackers and an I.V. drip of the Dew of the Mountain...always a winner.)

memloch
05-16-2014, 03:25 PM
Doh, Monday is a holiday here in the north.

Grimlock
05-16-2014, 03:40 PM
Doh, Monday is a holiday here in the north.

http://img4.wikia.nocookie.net/__cb20120605015933/gameofthrones/images/c/c7/White_Walker_2x10.jpg


There are no holidays north of the wall boy.

Ivan_Milic
05-16-2014, 06:38 PM
http://cdn.memegenerator.net/instances/500x/49924821.jpg

Thumbed_Servant
05-16-2014, 07:07 PM
Hopefully this maintenance will reduce the number of sudden game crashes. Started up pretty much with Cove and now that Cove is gone it's still happening :/

XiaNYdE
05-16-2014, 11:18 PM
http://cdn.memegenerator.net/instances/500x/49924821.jpg

just maintenance?? yeah sure we believe you cordovan, like the last one where nothing changed lmao

Zhacko
05-17-2014, 06:55 AM
http://cdn.memegenerator.net/instances/500x/49936463.jpg

der_kluge
05-17-2014, 03:02 PM
https://www.richardmahoney.net/3CS31.jpg

kanordog
05-17-2014, 05:57 PM
Hopefully this maintenance will reduce the number of sudden game crashes. Started up pretty much with Cove and now that Cove is gone it's still happening :/

That's exactly what I wanted to write here.

I spend more time with rebooting my system and the client than with gaming.

Nestroy
05-18-2014, 01:11 AM
Just one bad and evil question - this will not have anything to do with the up and comming update, does it?

poltt48
05-18-2014, 11:06 AM
I think the maintence is making sure stand and be judged no longer works on bosses.

danotmano1998
05-18-2014, 04:03 PM
offline for maintenance

So.. Bug and exploit fixes along with whatever else you guys can leverage in there?
With nary a hint of explanation or even a heads up?

Got it, Thanks!

Nyata
05-19-2014, 05:03 AM
I think the maintence is making sure stand and be judged no longer works on bosses.

and that explains why account page and forum log ins are offline too how?
it might be part of whatever is being done, but definitely not the only thing or even the primary thing, I assume.

Cordovan
05-19-2014, 08:50 AM
UPDATE: Today's Maintenance has been extended until 11:30AM (-4 GMT). We apologize for the inconvenience.

Thumbed_Servant
05-19-2014, 08:57 AM
UPDATE: Today's Maintenance has been extended until 11:30AM (-4 GMT). We apologize for the inconvenience.

GACK.....*SPUTTER*....*COUGH*.....DOOOOMmmmm!!!!

Sigh, ok...I'll go scoop the cat boxes

ppsm09
05-19-2014, 08:59 AM
So.. Bug and exploit fixes along with whatever else you guys can leverage in there?
With nary a hint of explanation or even a heads up?

Got it, Thanks!

Maybe not an explanation, but there was a heads up. Server downtime was posted on the launcher on Friday saying it'd be down Monday. It's Monday. Servers are down. Go figure.

For anyone else complaining about server maintenance... look here... it's a persistent, online world. Multiple worlds, in fact. It's not a console game, meaning, they can't work out every single bug before release, and they can't guaranty that new bugs won't pop up after release. So regular maintenance is actually a good thing, keeping the number of issues down. 4 hours now and then is a lot better than letting things go and having a 4+ day crash with no way of knowing what happened. Not to mention, does anyone know how easy or hard it is to defrag a server farm that's constantly running 24/7 with thousands upon thousands of people constantly coming and going, moving and shifting data around all the time? My computer defrags once a week, and it does it automatically while I'm sleeping. I set it up that way. Because if it defragged while I was awake, I'd be sitting here staring at the screen ripping my hair out waiting for it to be finished. I'd imagine defragging is a major issue for a server farm. Pop that into maintenance, and four hours is reasonable, considering my computer alone takes a half hour easily. Anywho, just my two cp.

Great work Turbine! Appreciate all you do for us, and I'll be here waiting when you come back online! ^_^

ppsm09
05-19-2014, 09:01 AM
UPDATE: Today's Maintenance has been extended until 11:30AM (-4 GMT). We apologize for the inconvenience.

Disregard my previous post. DEATH TO TURBINE!!!

mna
05-19-2014, 09:01 AM
UPDATE: Today's Maintenance has been extended until 11:30AM (-4 GMT). We apologize for the inconvenience.

Could we please get at least a word on whether or not there will be client updates to download? You know, when you post a note that the maintenance break has ended?

(Size of download, or at least a rough estimate, would also be nice to know in advance if there is a download.)

Nyata
05-19-2014, 09:15 AM
Sigh, ok...I'll go scoop the cat boxes
I already did that... and dishes... and laundry...
and I guess I should complain now that I do not get to play before i have to go to work and how that interferes with my core playing time and... but meh :) just make sure it's back up when I get home in a couple hours! or else! :D

trevitt
05-19-2014, 09:18 AM
Maybe not an explanation, but there was a heads up. Server downtime was posted on the launcher on Friday saying it'd be down Monday. It's Monday. Servers are down. Go figure.

For anyone else complaining about server maintenance... look here... it's a persistent, online world. Multiple worlds, in fact. It's not a console game, meaning, they can't work out every single bug before release, and they can't guaranty that new bugs won't pop up after release. So regular maintenance is actually a good thing, keeping the number of issues down. 4 hours now and then is a lot better than letting things go and having a 4+ day crash with no way of knowing what happened. Not to mention, does anyone know how easy or hard it is to defrag a server farm that's constantly running 24/7 with thousands upon thousands of people constantly coming and going, moving and shifting data around all the time? My computer defrags once a week, and it does it automatically while I'm sleeping. I set it up that way. Because if it defragged while I was awake, I'd be sitting here staring at the screen ripping my hair out waiting for it to be finished. I'd imagine defragging is a major issue for a server farm. Pop that into maintenance, and four hours is reasonable, considering my computer alone takes a half hour easily. Anywho, just my two cp.

Great work Turbine! Appreciate all you do for us, and I'll be here waiting when you come back online! ^_^

I fully agree. Okay there are too many things to count that get on my nerves about the way the devs run things but 4 hour downtime and even extentions are acceptable.

Aishana
05-19-2014, 09:20 AM
Sooner or later, Turbine will realize that it's far better to give themselves more time and end up not needing it than it is to have to extend their downtimes almost every single time. That's my hope, at least. It probably won't ever happen. *sigh* Ah, well. This is why I make sure I have other things I can do.

Fedora1
05-19-2014, 09:20 AM
https://www.richardmahoney.net/3CS31.jpg

Okay that picture is just wrong. lol

mkmcgw17
05-19-2014, 09:25 AM
UPDATE: Today's Maintenance has been extended until 11:30AM (-4 GMT). We apologize for the inconvenience.

Thanks for the info cordovan.

RedOrm
05-19-2014, 09:25 AM
Did some long overdue gardening. Did you know they have a sun out there just like in the game? o.O

Greetz,
Red Orm

Nyata
05-19-2014, 09:28 AM
Did some long overdue gardening. Did you know they have a sun out there just like in the game? O.o

Greetz,
Red Orm

wow does it move around neatly from one side of the screen to the other too?

DevilCult
05-19-2014, 09:29 AM
i didnt play this since 2 year and downloaded this game 9 hour ago, couldnt get it to work in english because of windows update that didnt want to install the english pack, had to scan for malware which took hours then i could install the language, tryed to log in and created a new char (didnt want to use the old one because its been too long) and got in game for 10 second before it was shut down. Im waiting since them for it to be up.

*start crying*

...i just want to play...

RedOrm
05-19-2014, 09:31 AM
wow does it move around neatly from one side of the screen to the other too?

I think so, but not entirely sure, it didn't move much while I was out there. Maybe it was lagging?

Greetz,
Red Orm

ppsm09
05-19-2014, 09:51 AM
I think so, but not entirely sure, it didn't move much while I was out there. Maybe it was lagging?

Greetz,
Red Orm

It's in the EPA List of Known Issues.

Nascoe
05-19-2014, 09:55 AM
i didnt play this since 2 year and downloaded this game 9 hour ago, couldnt get it to work in english because of windows update that didnt want to install the english pack, had to scan for malware which took hours then i could install the language, tryed to log in and created a new char (didnt want to use the old one because its been too long) and got in game for 10 second before it was shut down. Im waiting since them for it to be up.

*start crying*

...i just want to play...

Ha, welcome back. Be prepared to have to redo a lot on your characters (enhancement pass). Although its possible that your gear is outdated, some of it might actually be wanted because nowadays it doesn't drop any more. I guess that after 2 years you will just have to endure another hour or so.

DevilCult
05-19-2014, 09:57 AM
hehe thank you! i wasnt very far in the game my max character was lvl 18 wizard with some greens item i think... it was getting complicated to enchant and make all this as far as i remember. Thats why i prefer to start over again see what is new and all :P Cant wait to to get in!

Sarkastik
05-19-2014, 09:58 AM
wow does it move around neatly from one side of the screen to the other too?

LOL, I'm too afraid to stay outside long enough to find out

Rodosto
05-19-2014, 10:03 AM
When game will up?

Nédime
05-19-2014, 10:06 AM
Come on forumites 2 pages already and nobody threatened to cancel sub ?

AzB
05-19-2014, 10:11 AM
Do we have a pool yet for the announcement that it's been extended again?

I'm going to say 1:00 announced at 11:29.

Minrothad
05-19-2014, 10:11 AM
Come on forumites 2 pages already and nobody threatened to cancel sub ?

I was surprised about this too, no drama in a maintenance/fix thread.

moomooprincess
05-19-2014, 10:13 AM
hehe thank you! i wasnt very far in the game my max character was lvl 18 wizard with some greens item i think... it was getting complicated to enchant and make all this as far as i remember. Thats why i prefer to start over again see what is new and all :P Cant wait to to get in!

Welcome back.

Sorry you picked today to come back. But once the game is back up, you will be fine.

What server are you on? Some of us might be on your server and we can help you with plat etc, if you are on our server. Such as, I am on Cannith and Ghallanda where I have more junk than I need. On Argonesson, Sarlona I can help out. I do live on Wayfinder, but basically have nothing of any value whatsoever. I do have characters on Thelanis, Khyber, and Orien, but if I have anything I need it.

LXP
05-19-2014, 10:14 AM
When game will up?

Later.

Sheesh. *facepalm*

lovealot
05-19-2014, 10:15 AM
I was surprised about this too, no drama in a maintenance/fix thread.

do you actually get a suprise when turbine says they will be back online at a certain time and your sat there 1 hour later and see the servers are still closed ??? i dont i just expect it when it comes back online its back and thats it no suprise from poor support and lack of information.. come on guys wait at the server entrance with your money out they will let you back in sooner or later

http://community.us.playstation.com/t5/image/serverpage/image-id/270548i570423AF7F459EBC/image-size/original?v=mpbl-1&px=-1

Grosbeak07
05-19-2014, 10:21 AM
Come on forumites 2 pages already and nobody threatened to cancel sub ?

People still sub?

magn0liafan
05-19-2014, 10:23 AM
Come on forumites 2 pages already and nobody threatened to cancel sub ?

That's the "Other" MMO. You all know which one.

Minrothad
05-19-2014, 10:31 AM
do you actually get a suprise when turbine says they will be back online at a certain time and your sat there 1 hour later and see the servers are still closed ??? i dont i just expect it when it comes back online its back and thats it no suprise from poor support and lack of information.. come on guys wait at the server entrance with your money out they will let you back in sooner or later

After many years of DDO, long maintenances are no surprise at all. What is truly shocking is the lack of people pulling out the "omgdz turbn stop stealng mai moneh" and "how would u feel if u were payng to some1 and dey lied rite in ur face like u do" classics.

Kyshara
05-19-2014, 10:36 AM
Extended to 11:30 AM on May 29th :D

Nestroy
05-19-2014, 10:39 AM
After many years of DDO, long maintenances are no surprise at all. What is truly shocking is the lack of people pulling out the "omgdz turbn stop stealng mai moneh" and "how would u feel if u were payng to some1 and dey lied rite in ur face like u do" classics.

Well, those posting this already left the game... So what?

magn0liafan
05-19-2014, 10:40 AM
I would also like to point out that not "all" servers are down. Just the live ones. For more information, click here (https://www.ddo.com/forums/showthread.php/376688-How-to-Access-Lamannia).

Fafflefingers
05-19-2014, 10:42 AM
I guess new time is 12 Noon, cause server still not available

Chaimberland
05-19-2014, 10:46 AM
15 minutes past last extension and worlds still down. Any announcement of a 2nd extension?

arcticwolf123
05-19-2014, 10:46 AM
Why would they do maintenance on a holiday? All of us in Canada are celebrating a day off, now we have to spend it with family. Not very nice. At least keep it short and sweet, but that wouldn't be ddo way would it

Grosbeak07
05-19-2014, 10:47 AM
2pm Eastern now... wow.

Anthorin1
05-19-2014, 10:49 AM
Why would they do maintenance on a holiday? All of us in Canada are celebrating a day off, now we have to spend it with family. Not very nice. At least keep it short and sweet, but that wouldn't be ddo way would it

Something to get used to. Maintenance/updates etc has always been scheduled based on US requirements/hours with other countries just having to put up with it.

ppsm09
05-19-2014, 10:49 AM
Why would they do maintenance on a holiday? All of us in Canada are celebrating a day off, now we have to spend it with family. Not very nice. At least keep it short and sweet, but that wouldn't be ddo way would it

Really? Everyone knows we don't believe in Canadian holidays in the US, which incidentally is where Turbine is based. Just like we don't believe in Canadian currency. For evidence, ask any American how many times they've felt like an idiot for trying to pay for something and finding out that they're 25 cents short because somehow a "Canadian Quarter" ended up in our pockets instead of an American one, and the stores and even vending machines here won't take them....

I jest! I love you guys Canada! You has awesome bacon!!!

^_^

stevene7uk
05-19-2014, 10:49 AM
They don't mention when they are (asking) for your money to become a VIP or to buy adventures/classes or packages that :

DDO has constant bugs that need rectifying so downtime is often extended to rectify these re-occuring issues, this will leave you frustrated. Also whilst in game you will find that the 20th completion you have been working so hard to complete to obtain said item is definetely not guaranteed to give you said item. Ooops and just to make you feel that we are always here to help. Send us a ticket to which we will reply with please visit this website and leave your ideas for ingame improvement there. Soon I feel people will be asking for there money back. Esp when they begin to realize that some bugs and extended downtimes are causing them to no longer enjoy the game that they invest so much time and money.

Nédime
05-19-2014, 10:49 AM
After many years of DDO, long maintenances are no surprise at all. What is truly shocking is the lack of people pulling out the "omgdz turbn stop stealng mai moneh" and "how would u feel if u were payng to some1 and dey lied rite in ur face like u do" classics.

For a certain reason it says I cannot give you reputation twice for the same post which is too bad. But don't worry, after 3 pages and a double downtime extension, we finally have a winner - and a real one ! Dude with such a great first post, if I were you, I wouldn't post anymore, all the rest would look so bland in comparison wioth this piece of art.


They don't mention when they are (asking) for your money to become a VIP or to buy adventures/classes or packages that :

DDO has constant bugs that need rectifying so downtime is often extended to rectify these re-occuring issues, this will leave you frustrated. Also whilst in game you will find that the 20th completion you have been working so hard to complete to obtain said item is definetely not guaranteed to give you said item. Ooops and just to make you feel that we are always here to help. Send us a ticket to which we will reply with please visit this website and leave your ideas for ingame improvement there. Soon I feel people will be asking for there money back. Esp when they begin to realize that some bugs and extended downtimes are causing them to no longer enjoy the game that they invest so much time and money.


Oh and ...

(...) All of us in Canada are celebrating a day off, now we have to spend it with family (...)
... Made me lol

TWDiggs1980
05-19-2014, 10:49 AM
Why would they do maintenance on a holiday? All of us in Canada are celebrating a day off, now we have to spend it with family. Not very nice. At least keep it short and sweet, but that wouldn't be ddo way would it

Canadian holidays don't count. :P

SiliconScout
05-19-2014, 10:52 AM
Doh, Monday is a holiday here in the north.

You know you would think they would start scheduling these updates for Tuesdays. It's far more likely that players will have a Friday or Monday off and thus be more greatly inconvenienced on those days. I know we don't schedule any maintenance or patches at work on Mondays or Fridays.

In particular given than something around 30-40% of these maintenance patches seem to get extended it makes even less sense to schedule them on the first or last day of a work week.

And yes some of this is grounded in the fact that this is a Holiday Monday in Canada and, of course, the one day that I actually have to myself and available for gaming on the holiday.

Holleyz
05-19-2014, 10:52 AM
Did anyone teach people at ddo how to tell time? They are like drug dealers the only reliable thing about them is that you cant rely on them.

Slivermane
05-19-2014, 10:52 AM
I just want to log in to watch for a Shroud run to develop.. ;)

Grosbeak07
05-19-2014, 10:52 AM
Did anyone teach people at ddo how to tell time? They are like drug dealers the only reliable thing about them is that you cant rely on them.

It's been extended to 2pm Eastern. They have posted that everywhere... but you know... here.

Chaimberland
05-19-2014, 10:53 AM
2pm Eastern now... wow.

Is this posted somewhere?

Grosbeak07
05-19-2014, 10:53 AM
Is this posted somewhere?

Facebook, twitter etc.

arcticwolf123
05-19-2014, 10:53 AM
I think I figured them out, they are just not capable of staying in their promised timeframe because none of them know how to read time, or could it be something else, I wonder

ppsm09
05-19-2014, 10:54 AM
They don't mention when they are (asking) for your money to become a VIP or to buy adventures/classes or packages that :

DDO has constant bugs that need rectifying so downtime is often extended to rectify these re-occuring issues, this will leave you frustrated. Also whilst in game you will find that the 20th completion you have been working so hard to complete to obtain said item is definetely not guaranteed to give you said item. Ooops and just to make you feel that we are always here to help. Send us a ticket to which we will reply with please visit this website and leave your ideas for ingame improvement there. Soon I feel people will be asking for there money back. Esp when they begin to realize that some bugs and extended downtimes are causing them to no longer enjoy the game that they invest so much time and money.

Another example of someone who fails to read the EULA, just scrolls down as quickly as possible, clicks "Accept", and expects everything to be perfect for them at all times.... Le sigh...

SirShen
05-19-2014, 10:54 AM
Is this posted somewhere?

yes on facebook https://www.facebook.com/DDOUnlimited?fref=nf

Grosbeak07
05-19-2014, 10:55 AM
Lotro is also down for the same length of time, so DDO players are not alone this time.

thegreatneil
05-19-2014, 10:55 AM
2pm Eastern now... wow.

Oh is it now?

Shesh

AzB
05-19-2014, 10:56 AM
Still says 11:30 on the first updated post in this thread, as well as the sign in screen when you load DDO.

Some of us aren't twits. We look for updates where they really should be posted.

ppsm09
05-19-2014, 10:56 AM
Did anyone teach people at ddo how to tell time? They are like drug dealers the only reliable thing about them is that you cant rely on them.

Does anyone on the forum actually stick around here because they love the game that - GASP! - Turbine made for us? Or do people just come here to complain constantly?

thegreatneil
05-19-2014, 10:57 AM
does anyone on the forum actually stick around here because they love the game that - gasp! - turbine made for us? Or do people just come here to complain constantly?


b)

Chaimberland
05-19-2014, 10:58 AM
Does anyone on the forum actually stick around here because they love the game that - GASP! - Turbine made for us? Or do people just come here to complain constantly?

both

XiaNYdE
05-19-2014, 10:58 AM
Is this posted somewhere?

Everywhere but here as that once again would require common sense.

MrJHawk
05-19-2014, 10:58 AM
<<snip>>
Not to mention, does anyone know how easy or hard it is to defrag a server farm that's constantly running 24/7 with thousands upon thousands of people constantly coming and going, moving and shifting data around all the time? My computer defrags once a week, and it does it automatically while I'm sleeping. I set it up that way. Because if it defragged while I was awake, I'd be sitting here staring at the screen ripping my hair out waiting for it to be finished. I'd imagine defragging is a major issue for a server farm.
<<snip>>


I hope to god they use a filesystem that doesn't require defragging. Most widely used operating systems apart from Windows ship with filesystems that don't need to be defragged. Most NAS / SAN systems don't need defragging as they don't use NTFS (even if they report to Windows that they do), let alone (12,16,32,x)FAT.

Nédime
05-19-2014, 11:01 AM
Does anyone on the forum actually stick around here because they love the game that - GASP! - Turbine made for us? Or do people just come here to complain constantly?

And the answer is : answer d.

ppsm09
05-19-2014, 11:06 AM
I hope to god they use a filesystem that doesn't require defragging. Most widely used operating systems apart from Windows ship with filesystems that don't need to be defragged. Most NAS / SAN systems don't need defragging as they don't use NTFS (even if they report to Windows that they do), let alone (12,16,32,x)FAT.

This I did not know, and now that I do, I kinda' hope you're right. But even if it's not defragging, the servers probably do need some sort of regular maintenance. Most machines do. Cars, computers, planes, Star Jones.... Everything but the TARDIS. That's one perfect machine!

Thordicain
05-19-2014, 11:06 AM
and the Log In Server

stevene7uk
05-19-2014, 11:10 AM
Another example of someone who fails to read the EULA, just scrolls down as quickly as possible, clicks "Accept", and expects everything to be perfect for them at all times.... Le sigh...

When we invest time and money into DDO we are allowed to have an opinion, may not be the same as yours but hey.

Slymenstraa
05-19-2014, 11:11 AM
Did a worker spill their sippy cup on a machine, or was it just lunch time? Anyway, I will enjoy some lunch myself and wait to grind out those last 2 levels!

Uska
05-19-2014, 11:11 AM
How about an update on the time its like 12:10 Eastern isn't it.

MangLord
05-19-2014, 11:12 AM
I've only been playing for a couple years and I've already learned not to even bother trying to sign in until the evening when maintenance is scheduled for that morning. There's always unforeseen complications, just like construction, remodeling or auto repair. It's never, ever on time. How have you guys not learned this already?

AzB
05-19-2014, 11:12 AM
Not to mention, does anyone know how easy or hard it is to defrag a server farm that's constantly running 24/7 with thousands upon thousands of people constantly coming and going, moving and shifting data around all the time? My computer defrags once a week, and it does it automatically while I'm sleeping. I set it up that way. Because if it defragged while I was awake, I'd be sitting here staring at the screen ripping my hair out waiting for it to be finished. I'd imagine defragging is a major issue for a server farm. Pop that into maintenance, and four hours is reasonable, considering my computer alone takes a half hour easily. Anywho, just my two cp.



Ok, now let me tell you about my problems...

What, you don't want to hear about my problems? Imagine that.

I don't pay to listen to excuses. I can understand having unforeseen problems or even having a bad day once in a while. But this stuff is repeatable to the point that when they do what they say and communicate it well, it's truly amazing.

Psiandron
05-19-2014, 11:13 AM
How about an update on the time its like 12:10 Eastern isn't it.

The launcher says extended until 2pm.

Dandonk
05-19-2014, 11:15 AM
The launcher says extended until 2pm.

Joy.

Any odds on this being a three day downtime again? ;)

Kanuk
05-19-2014, 11:16 AM
UPDATE: Today's Maintenance has been extended until 11:30AM (-4 GMT). We apologize for the inconvenience.

The DDO Game Servers and http://myaccount.turbine.com will be offline for maintenance on Monday, May 19th from 6:00 AM to 10:00 AM Eastern (-4 GMT). The forums will remain up, but players may not be able to log in. Thanks for your patience, and we'll see you back in the game soon!

In the future, would it be possible to try and schedule these maintenance period between Tuesday and Thursday. Local holidays are often set to fall on Monday or Friday, as example it's holiday today in Canada and I think it's holiday next Monday in USA.

Also, if you would of been able to bring servers back up for original time, this would be les of an issue, but an 8 hour downtime period is pretty long! (game client currently states 2pm for return of server...this thread has not been updated at 12h10 eastern time)

Uska
05-19-2014, 11:17 AM
Ok, now let me tell you about my problems...

What, you don't want to hear about my problems? Imagine that.

I don't pay to listen to excuses. I can understand having unforeseen problems or even having a bad day once in a while. But this stuff is repeatable to the point that when they do what they say and communicate it well, it's truly amazing.

Problems?

https://www.youtube.com/watch?v=LloIp0HMJjc

I know its not the original artist but he does it so it sounds good unlike the unhearable original

arcticwolf123
05-19-2014, 11:18 AM
interesting that the launcher doesn't show the first extension of time

Sunnie
05-19-2014, 11:24 AM
Facebook, twitter
Who even uses those things? If I want news about DDO I check at DDO's site, but nooo apparently that's too logical.

Psiandron
05-19-2014, 11:25 AM
interesting that the launcher doesn't show the first extension of time

Guess they figured that it wasn't long enough to bother.



Any odds on this being a three day downtime again? ;)

Hush your mouth!!

arcticwolf123
05-19-2014, 11:27 AM
Guess they figured that it wasn't long enough to bother.




Hush your mouth!!

it should originally they dropped it when they put the 2 pm one up which should probably be 5 pm

Earthbound Misfit
05-19-2014, 11:30 AM
please hurry i'm getting http://www.youtube.com/watch?v=nbVvbDAEfkE

Nestroy
05-19-2014, 11:31 AM
They could at last use the time to do some long needed fixes to the lag problems... But I feat they only will get worse afterwards...

By the way, something seems to have been going horribly wrong with the server hamsters, it seems. No necromancer available to produce zombie hamsters when one is needed?

SiliconScout
05-19-2014, 11:33 AM
does anyone on the forum actually stick around here because they love the game that - gasp! - turbine made for us? Or do people just come here to complain constantly?

yes.

Zivon23
05-19-2014, 11:35 AM
At least I can pass the time reading all of the whining about the downtime. Dang, I got to the last post. Now I got nothin. I guess I will go read the back of a shampoo bottle.

~Z~

Titus_Ovid
05-19-2014, 11:43 AM
Good sirs,

is another eta possible?

Thx in advance.

domnslave
05-19-2014, 11:43 AM
DEVS - While I do understand that problems arise that are unforeseen, you would think after EIGHT, yes that's eight YEARS of handling "maintenance" on this product you would have figured how to keep it within a reasonable time frame given. A good 70% of the time you always bugger it up and have to extend it (which I and i'm sure many of us don't mind) by an hour or two. Then you turn around and due to stress, higher ups, complications, short staffing, or just flat out honest general incompetency add another 2+ hours onto the scheduled "3" hour maintenance. This has often times even led to entire days of being unable to access the product which a fair number of us so graciously pay out of our pockets for on a repeated basis for an out dated and antiquated product. We do this for love of DnD, for what DDO USED to be, and because more than likely (if they are anything like myself) for the sheer amount of money we've spent on the game over the last 8 years and we just can't walk away from that investment.
All ranting aside, you really need to get your development, research, and maintenance teams together and motivated to get their hamsters moving. Not sure if your marketing and finance people realize it or not, but the moment a competitor who's customer service / reliability / etc whom are MUCH superior to Turbine's are able to launch a product that has the same level of customization (because let's be honest, that's the only thing your product has left currently), then you're in a world of trouble.

Final point: take the time to do things right, code up a maintenance protocol that everything done that you want for the session which when activated will auto-run itself and seamlessly integrate to the live servers. The result is about an hour downtime, if that.

moomooprincess
05-19-2014, 11:46 AM
Bag it.

See you tomorrow.

Just so you know DDO got more information about the downtime than Infinite Crisis. Their announcement still says 10 AM EST.

https://twitter.com/DDOUnlimited

https://www.facebook.com/turbinegames

https://plus.google.com/+dungeonsanddragonsonline/posts

From IC_Frelorn

"Sorry guys, this is a non-game related maintenance. This is work being done to some other infrastructure elements that require us to take down all of our games during the maintenance window."

XiaNYdE
05-19-2014, 11:47 AM
Maybe not an explanation, but there was a heads up. Server downtime was posted on the launcher on Friday saying it'd be down Monday. It's Monday. Servers are down. Go figure.

For anyone else complaining about server maintenance... look here... it's a persistent, online world. Multiple worlds, in fact. It's not a console game, meaning, they can't work out every single bug before release, and they can't guaranty that new bugs won't pop up after release. So regular maintenance is actually a good thing, keeping the number of issues down. 4 hours now and then is a lot better than letting things go and having a 4+ day crash with no way of knowing what happened. Not to mention, does anyone know how easy or hard it is to defrag a server farm that's constantly running 24/7 with thousands upon thousands of people constantly coming and going, moving and shifting data around all the time? My computer defrags once a week, and it does it automatically while I'm sleeping. I set it up that way. Because if it defragged while I was awake, I'd be sitting here staring at the screen ripping my hair out waiting for it to be finished. I'd imagine defragging is a major issue for a server farm. Pop that into maintenance, and four hours is reasonable, considering my computer alone takes a half hour easily. Anywho, just my two cp.

Great work Turbine! Appreciate all you do for us, and I'll be here waiting when you come back online! ^_^


Do you actually have an idea of the workings of a server farm pretty sure you don't otherwise your statement would not have been made lol and if you have to defrag your pc once a week you're doing it all wrong, jump forward in time 20yrs mate and catch the rest of us. And yes i work with servers everyday, maybe not game servers, but i can guarantee they see more traffic then Turbines and far less maintenance, not commenting on their set-up just your pretence of knowing how it all works.

Hiponic
05-19-2014, 11:52 AM
*Whips out phone and plays Pokemon*

Well.. Atleast this gives me time to get my pokemon level'd for that next epic trainer match..


(brightside)

arcticwolf123
05-19-2014, 11:57 AM
From IC_Frelorn

"Sorry guys, this is a non-game related maintenance. This is work being done to some other infrastructure elements that require us to take down all of our games during the maintenance window."[/QUOTE]

If it is non game related will you give all VIP a nice "I am sorry for screwing you again " gift?

magn0liafan
05-19-2014, 12:03 PM
Well, bags. Lam's down as well now.

lovealot
05-19-2014, 12:07 PM
http://icecreamforzombies.files.wordpress.com/2013/04/waiting.gif?w=268&h=300

Lagin
05-19-2014, 12:10 PM
If it is non game related will you give all VIP a nice "I am sorry for screwing you again " gift?

http://i299.photobucket.com/albums/mm299/chefricochet/animated/1sm213sharepopcorn.gif

FrancisP.Fancypants
05-19-2014, 12:11 PM
The longer the downtime, the less I want to even exist in the same universe- much less play the same MMO- as the people who rage in the maintenance thread.

Grosbeak07
05-19-2014, 12:11 PM
(brightside)

Everyone, lets sing-along!


https://www.youtube.com/watch?v=JrdEMERq8MA

Nédime
05-19-2014, 12:22 PM
Hum, I made fun out of people complaining and raging but now, I really hold a grudge (https://www.youtube.com/watch?v=3at0tmUq_aE).

Turbine I want my money back !!! Hey wait a minute I'm premium ... It's okay Turbine go on, anyway I have to make dinner anyway.

Hiponic
05-19-2014, 12:26 PM
Games up and running... See you there!

Cordovan
05-19-2014, 12:26 PM
The game worlds have reopened! Thank you for your patience, and we will see you in-game!

Thumbed_Servant
05-19-2014, 12:31 PM
The game worlds have reopened! Thank you for your patience, and we will see you in-game!

Woot!

Arnez
05-19-2014, 12:34 PM
So... are the "Maintenance Notes" available?

oberon131313
05-19-2014, 12:44 PM
xp bonus needs to be re-enabled on Ghallanda (and likely everywhere else)

CarpeNoctu
05-19-2014, 12:45 PM
[QUOTE=Cordovan;5337027]The game worlds have reopened! Thank you for your patience, and we will see you in-game!

Thanks Cordovan. Pizza and beer for everyone!

Except for that guy... You know the one I mean. Yeah, nothing for that guy.

shadowowl
05-19-2014, 12:45 PM
So... are the "Maintenance Notes" available?

yes I'd like to know what changed and I know there was changed because I already noticed the Bank is different and has an extra tab. what else changed?

Nascoe
05-19-2014, 12:53 PM
So, looks like you have activated that bag bank thing then Turbine? Interesting, was that WAI or an oversight on the version you put live? Any other changes we should know about?

Maybe that was not completely WAI (the bank tab) as its there on Wayfinder, but not on Khyber (I haven't seen other servers yet)

shadowowl
05-19-2014, 01:03 PM
So... are the "Maintenance Notes" available?

yes I'd like to know what changed and I know there was changed because I already noticed the Bank is different and has an extra tab. what else changed?

guess the tab is gone now back to normal guess it was a glitch of some sort.

shadowowl
05-19-2014, 01:04 PM
So, looks like you have activated that bag bank thing then Turbine? Interesting, was that WAI or an oversight on the version you put live? Any other changes we should know about?

Maybe that was not completely WAI (the bank tab) as its there on Wayfinder, but not on Khyber (I haven't seen other servers yet)

it's gone now so looks like it's added to game but not suppose to be 'active' for players and was quickly removed.

Nascoe
05-19-2014, 01:06 PM
it's gone now so looks like it's added to game but not suppose to be 'active' for players and was quickly removed.

Yeah, looks like that was a small mistake. Shame, I should have taken the opportunity to try and respec my bard on wayfinder to swashbuckler while the development/LAM build was switched on :-D

FranOhmsford
05-19-2014, 01:22 PM
Thank you for your patience

This is like those "Thank you for not smoking" messages!


You know we didn't have any choice but to wait till you brought the servers back up!

Nascoe
05-19-2014, 01:33 PM
This is like those "Thank you for not smoking" messages!


You know we didn't have any choice but to wait till you brought the servers back up!

Not quite true, as for most of the maintainance Lamannia was actually up, so you/we could have all taken a shot at evaluating epic 3BC and tried the SWF feats and the Bard Swashbuckler tree or sail around on updated / new guild airships with brand new (partially functional) guild amenities!