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knockcocker
03-19-2014, 07:37 AM
Hi,

I keep getting the issue with the DDO Store - it won't load; white background
displayed. (same with help)

I've done all the usual things:

google analytics check - etc/hosts is empty
Turned off AV/Firewall temporarily
Adjusted full screen and windowed resolution
Made sure proxy is off and that lan settings are not set to automatically detect etc.

Anything else to try?

EDIT: store does 'very occasionally' work. There seems to be no obvious determining
factor for why this is.

Thanks.

cru121
03-19-2014, 07:58 AM
you are not killing all awesomium processes after starting DDO, or are you?

knockcocker
03-19-2014, 08:38 AM
you are not killing all awesomium processes after starting DDO, or are you?

Nope; last time I checked awesomium (and now akamai yay!) were in my ps list. I'll re-check once servers are
backup. I don't deliberately kill this and never have. The store also occasionally works which I forgot to add to
my initial post.

Thanks.

knockcocker
03-26-2014, 10:37 AM
For reference, this was fixed by removing my toolbar shortcut and re-creating it. Don't ask.