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View Full Version : DNDLauncher crashes



bollwerk
08-12-2013, 01:44 AM
Downloaded to the Applications folder and tried out the client for the first time on a Macbook Pro.
Unfortunately it crashes with these details:

Process: DNDLauncher [136]
Path: /Applications/DNDLauncher.app/Contents/MacOS/DNDLauncher
Identifier: com.turbine.DNDLauncher
Version: 1.0 (119)
Code Type: X86 (Native)
Parent Process: launchd [97]

Date/Time: 2013-08-11 22:40:08.232 -0700
OS Version: Mac OS X 10.6.8 (10K549)
Report Version: 6

Interval Since Last Report: 29315 sec
Crashes Since Last Report: 6
Per-App Crashes Since Last Report: 6
Anonymous UUID: 98A21113-B675-4BBB-A2C0-5ABD8C962361

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
Symbol not found: _kCFWebServicesProviderDefaultDisplayNameKey
Referenced from: /Applications/DNDLauncher.app/Contents/MacOS/../Frameworks/QtWebKit.framework/Versions/4/QtWebKit
Expected in: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

Binary Images:
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0x190000 - 0x1418ffb +QtWebKit 4.9.2 (compatibility 4.9.0) <B069FEE3-9DFB-33AB-AF2C-BE7A28E7F2EA> /Applications/DNDLauncher.app/Contents/Frameworks/QtWebKit.framework/Versions/4/QtWebKit
0x16d0000 - 0x172dffb +QtXml 4.8.2 (compatibility 4.8.0) <087A3A27-1E58-3CC4-A08F-5E54AE77AE84> /Applications/DNDLauncher.app/Contents/Frameworks/QtXml.framework/Versions/4/QtXml
0x173d000 - 0x19bcff3 +QtCore 4.8.2 (compatibility 4.8.0) <BA63E982-8BC9-3925-ABD0-233616F9C537> /Applications/DNDLauncher.app/Contents/Frameworks/QtCore.framework/Versions/4/QtCore
0x1a04000 - 0x2368ff7 +QtGui 4.8.2 (compatibility 4.8.0) <8DBB265A-A461-3050-BE0A-7B861A5A8E97> /Applications/DNDLauncher.app/Contents/Frameworks/QtGui.framework/Versions/4/QtGui
0x249d000 - 0x25befeb +QtNetwork 4.8.2 (compatibility 4.8.0) <422A7638-C163-3A17-970B-B4F205E551A4> /Applications/DNDLauncher.app/Contents/Frameworks/QtNetwork.framework/Versions/4/QtNetwork
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0x91a46000 - 0x91a4aff7 libGIF.dylib ??? (???) <2251F789-B187-0837-6E38-A0E5C7C4FA3C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
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0x9879f000 - 0x9879fff7 liblangid.dylib ??? (???) <B99607FC-5646-32C8-2C16-AFB5EA9097C2> /usr/lib/liblangid.dylib
0x987a0000 - 0x987e2ff7 libvDSP.dylib 268.0.1 (compatibility 1.0.0) <EF769BD0-63B6-B65D-FA54-8F2354CAD865> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libvDSP.dylib
0x98851000 - 0x98873fef com.apple.DirectoryService.Framework 3.6 (621.16) <5566E769-6459-78A7-DD2C-1D3068BD3932> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryService
0x988fa000 - 0x98908fe7 libz.1.dylib 1.2.3 (compatibility 1.0.0) <3CE8AA79-F077-F1B0-A039-9103A4A02E92> /usr/lib/libz.1.dylib
0x98be3000 - 0x98c01fe7 libPng.dylib ??? (???) <6C0B95D7-9634-E044-0B79-F1DD56961C33> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x98c53000 - 0x98c54ff7 com.apple.audio.units.AudioUnit 1.6.7 (1.6.7) <93EC71F1-4D4E-F456-8EFE-32E7EFD7A064> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x98d72000 - 0x98dc5ff7 com.apple.HIServices 1.8.3 (???) <1D3C4587-6318-C339-BD0F-1988F246BE2E> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices.framework/Versions/A/HIServices
0x98dc6000 - 0x99281ff7 com.apple.VideoToolbox 0.484.60 (484.60) <B53299EC-E30F-EC04-779D-29B7113CC14A> /System/Library/PrivateFrameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x99289000 - 0x992cdfe7 com.apple.Metadata 10.6.3 (507.15) <74F05E64-2A68-BA10-CCD4-128D164E5A0F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadata.framework/Versions/A/Metadata
0x992ce000 - 0x99332ffb com.apple.htmlrendering 72 (1.1.4) <4D451A35-FAB6-1288-71F6-F24A4B6E2371> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework/Versions/A/HTMLRendering
0x99333000 - 0x99380feb com.apple.DirectoryService.PasswordServerFramework 6.1 (6.1) <136BFA48-D456-B677-3B5D-40A6946C3A09> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordServer
0x99564000 - 0x9956efe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <5F494955-7290-2D91-DA94-44B590191771> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/Versions/A/CarbonSound
0x99763000 - 0x99843fe7 com.apple.vImage 4.1 (4.1) <D029C515-08E1-93A6-3705-DD062A3A672C> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.framework/Versions/A/vImage
0x99844000 - 0x99844ff7 com.apple.ApplicationServices 38 (38) <8012B504-3D83-BFBB-DA65-065E061CFE03> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x99891000 - 0x998f2fe7 com.apple.CoreText 151.13 (???) <23F359DA-D845-5C50-4DF3-19E858CF2B2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreText.framework/Versions/A/CoreText
0x99c8b000 - 0x99c9cff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <97511CC7-FE23-5AC3-2EE2-B5479FAEB316> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalysis.framework/Versions/A/LangAnalysis
0x99c9d000 - 0x99cb1fe7 libbsm.0.dylib ??? (???) <821E415B-6C42-D359-78FF-E892792F8C52> /usr/lib/libbsm.0.dylib
0x99d3d000 - 0x99deafe7 libobjc.A.dylib 227.0.0 (compatibility 1.0.0) <9F8413A6-736D-37D9-8EB3-7986D4699957> /usr/lib/libobjc.A.dylib
0x99deb000 - 0x9a5da557 com.apple.CoreGraphics 1.545.0 (???) <1D9DC7A5-228B-42CB-7018-66F42C3A9BB3> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x9a5db000 - 0x9a676fe7 com.apple.ApplicationServices.ATS 275.19 (???) <2E83B3E9-AF39-36FC-5D05-CC1E952098AB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framework/Versions/A/ATS
0x9a677000 - 0x9a681ffb com.apple.speech.recognition.framework 3.11.1 (3.11.1) <6E3481DF-645E-6095-0CD7-9BEBEC2ED9D1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecognition.framework/Versions/A/SpeechRecognition
0x9aad4000 - 0x9ab9ffef com.apple.CoreServices.OSServices 359.2 (359.2) <7C16D9C8-6F41-5754-17F7-2659D9DD9579> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServices.framework/Versions/A/OSServices
0x9abb1000 - 0x9abebff7 libcups.2.dylib 2.8.0 (compatibility 2.0.0) <A6C207E3-7B42-926D-9C93-BE3F50B92496> /usr/lib/libcups.2.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <2DCD13E3-1BD1-6F25-119A-3863A3848B90> /usr/lib/libSystem.B.dylib

Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i5, 2.4 GHz, 4 GB, SMC 1.58f17
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 256 MB
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.10.131.42.4)
Bluetooth: Version 2.4.5f3, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9SA02, 298.09 GB
Serial ATA Device: MAT****ADVD-R UJ-898
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000 / 2
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 5
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8218, 0xfa113000 / 8
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa130000 / 4
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0236, 0xfa120000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000 / 2
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8507, 0xfd110000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000 / 3

bollwerk
08-12-2013, 01:45 AM
I'm mainly a Windows user, so I have no idea what to do at this point.
Do I not have supported hardware or OS version perhaps?

Kaytis
08-12-2013, 10:51 AM
> OS Version: Mac OS X 10.6.8 (10K549)

It requires 10.7 or higher to run.

The deployment target is set too low in the current build. It needs to be 10.7 so that the app doesn't just crash outright when run on a 10.6 system. I would assume that Turbine will increase it it 10.7 next time they do a full release, although they did have a chance to fix it with the latest launcher release. I hope they know about it.

Codebaker
08-12-2013, 11:30 AM
It is the qt.frameworks that crashes. The 4.7 and 4.8 version of the framework just runs fine under 10.6 and earlier.

http://qt-project.org/doc/qt-4.8/supported-platforms.html

It would explain it if they use qt 5.x, but I don't see any qt 5 libs in the client or in the log above.

The devs definitely want to recheck their dependencies.

SidShak
08-26-2013, 07:56 PM
I have got the exact same problem.
I'm reading all the answers but I don't understand any of it. I just wanna play :( someone please explain how I do that in plain english.

Thanks!