View Full Version : Armor Kit Preview broken

08-20-2012, 07:10 PM
Earlier today I was looking at the new armor kits and thought I'd check out how they looked in case I'd want to buy one. I had my DT Docent with the Armor Kit: Blade - Gold/Blue-Green (http://i.imgur.com/Alj0A.jpg) equipped at the time, but thought nothing of it as I've previewed armor kits before with it equipped. However, after previewing the Spider, Purple Dragon Knight, and Whorl armor kits, my Docent was reverted to its original appearance rather than the Blade kit. This is not a client-side glitch, as a guildmate confirmed my DT Docent is using its original appearance rather than the armor kit's. I've tried everything I can think of to return it to how it is supposed to look, including toggling "Show Armor Kit" (http://i.imgur.com/UkFjk.jpg) off and on, relogging, swapping docents, and restarting the client.

Tried sending a bug report twice, but both times took me to a broken page, so I don't know if they were successful or not.
And if it is at all possible for someone to put an Armor Kit: Blade - Gold/Blue-Green in my inventory, I would love you forever.

08-20-2012, 07:20 PM
have used a few kits on my robes.

I have now noticed that the robes, mostly radom loot gen item, are now all considered bta because of an armor kit.

i tried to file a bug at the time, but of course, the bug reporting tool was broken :/

08-21-2012, 02:23 PM
Had the exact same thing happen to me today, only difference being I was wearing the quarforged docent.

Same armor kit too, I really like the look of that blade design. :P

Submitted a ticket, but I don't know if it got through, and if it did I know that it'll be awhile anyway.

08-21-2012, 04:10 PM
After the armor kit on my Docent broke, the Docent still said "Binds to Account due to armor appearance kit" (http://i.imgur.com/UkFjk.jpg) however looking at it this morning, that message is gone (http://i.imgur.com/wuyPX.jpg) which leads me to believe that, without some Dev Intervention, my armor kit is gone forever.

08-21-2012, 04:20 PM
There is an issue with the Whorl - Dark/Steel docent version preview. If you attempt to preview that particular kit and color/style, it will remove whatever Armor Appearance Kit you currently have applied to your docent. This doesn't affect non-warforged characters.

We have removed this particular kit for warforged in the DDO Store until we get this corrected. If you were affected by this bug, please contact Account/Store Support through support.turbine.com, and we'll assist you. Sorry for the inconvenience!