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View Full Version : Redo In-Game Ticket System



Dispel
07-16-2011, 02:54 PM
What if somebody says something really obscene, but it isn't harassment towards you or anyone else?

You can only report for harassment or gold spam. There are no other options, unless you do so manually.

Also, if you lost an item from some bug, you know how difficult it is to report the missing items?

You got to like.. go to General, then missing items etc., then types in the correct name of the quest it came from.

That's annoying, and, first-timers don't usually understand to type the name of a quest in there.. please change this!

ALSO - If you report them for something, then they say something worse afterwards, you cannot right-click-report again.

You have to comment on your existing ticket manually, and if you copy/paste you have to remove the < and > tags.

puget
07-16-2011, 02:57 PM
What if somebody says something really obscene, but it isn't harassment towards you or anyone else?

You can only report for harassment or gold spam. There are no other options, unless you do so manually.

Also, if you lost an item from some bug, you know how difficult it is to report the missing items?

You got to like.. go to General, then missing items etc., then types in the correct name of the quest it came from.

That's annoying, and, first-timers don't usually understand to type the name of a quest in there.. please change this!


Personally, if people say something obscene, as F2P all you can do is report harrasment, it works fine, the moderators see the exact comment you clicked report harrasment on.

Do they like that? probably not, but that is the only option given to F2P.

Otherwise, if you need in game support, you have to spend some cash in the DDO store, and when you do, you get 45 days of in game ticket reporting, same as the vip does.