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View Full Version : Tuesday offers and international players



Rumbaar
02-08-2011, 03:06 PM
Can we get a greater lead time on Tuesday or 1 day sales for international players? I come on to find Half-Orc up fro 50% sale. It's now Wednesday and it will be long over for most workers/school players to be able to purchase this on 'Tuesday'.

I wish I had know about this on our actual "Tuesday" so I could have brought it last night on my Tuesday.

We need an out of game ability for players to purchase DDO Store items.

Gummi
02-08-2011, 03:08 PM
you can read the upcoming tuesday sales at least one or 2 days before they go live on the ddo site...

Rumbaar
02-08-2011, 03:40 PM
Yeah thanks for that, the thread on the Tuesday sales was created: 02-09-2011, 01:43 AM my time. I do not visit the main ddo.com site. I guess it's my mistake to think the forum is a viable source of on time information.

donfilibuster
02-08-2011, 03:49 PM
i believe the offer is available for the whole 24 hrs server time so we all have the same advance notice on new sales.
we can just call them wednesday sales, isn't it?

Rumbaar
02-08-2011, 03:58 PM
i believe the offer is available for the whole 24 hrs server time so we all have the same advance notice on new sales.
we can just call them wednesday sales, isn't it?Yes the 'same' 24 hour period. But that period ends at 4PM local time.

Dulcimerist
02-08-2011, 04:04 PM
I would love to see the Turbine Tuesday sales announced on Friday.

Rumbaar
02-08-2011, 04:16 PM
I'd be happy with a full 24 hour advanced posting, not half way into it.

But I guess it was on purpose with the sale of Half-Orcs.

Dysmetria
02-08-2011, 04:16 PM
Yes the 'same' 24 hour period. But that period ends at 4PM local time.Then it starts the day before at 4pm local time. Every week. If you forgot this week, then that is no ones fault but your own.

Rumbaar
02-08-2011, 04:54 PM
Then it starts the day before at 4pm local time. Every week. If you forgot this week, then that is no ones fault but your own.If it's not advertised, then it's no on.

Who is to assume it's an on going event, with no end.

But marketing like this is fail or on purpose.

Dysmetria
02-08-2011, 05:31 PM
If it's not advertised, then it's no on.

Who is to assume it's an on going event, with no end.

But marketing like this is fail or on purpose.I've been checking to see what is half off every Tuesday for months now. If you want to assume it is not on, that is your decision. One you apparently seem to regret.

I'll assume it is an ongoing event until the Tuesday it does not happen. 9 in a row is enough to make me think there will be another next Tuesday.

Regardless where you live has nothing to do with it. Everyone has the same 24 hour period to take advantage of these offers. Likewise everyone has the same notice for them.

Rumbaar
02-08-2011, 09:19 PM
Regardless where you live has nothing to do with it. Everyone has the same 24 hour period to take advantage of these offers. Likewise everyone has the same notice for them.You do your country proud.

lazylaz
02-08-2011, 09:31 PM
Regardless where you live has nothing to do with it. Everyone has the same 24 hour period to take advantage of these offers. Likewise everyone has the same notice for them.

That's rubbish.

I have a mate who's more of a casual player than he'd like to be and is regularly missing some of the deals because he isn't able to check what they are when he can get online. An extra day of notice wouldn't kill anybody (probably).

donfilibuster
02-08-2011, 10:21 PM
Well i agree it should be at least the day before, because many people don't find the announcement until late in the 24 hrs period, specially if you only play at night.

And if you use a debit card you might have to go make a deposit, which isn't possible unless you knew of the sale in advance.

Thus won't hurt to give at least 12 more hrs. of notice, how much could turbine lose between taking the discount vs. having more sales?

Dysmetria
02-09-2011, 12:06 AM
You do your country proud.Your whining about nothing doesn't do much for yours.



That's rubbish.

I have a mate who's more of a casual player than he'd like to be and is regularly missing some of the deals because he isn't able to check what they are when he can get online. An extra day of notice wouldn't kill anybody (probably).How is it rubbish? The notice gets posted at the same time no matter where you live in the world. The sale is the same 24 hour period each week no matter where you live in the world. Where you live has nothing to do with it, time passes just as fast in every corner of the world.

I don't understand what you all need an extra days notice for though. You don't need any notice. If you cannot get online in that 24 hour period to check what is half off, then it stands to reason you cannot get online to take advantage of it. If someone is missing the deals because they choose to do other things for that entire 24 hour timespan, that is their own fault, or that of the slave drivers keeping them tied up for a whole day straight.

lazylaz
02-09-2011, 12:18 AM
If someone is missing the deals because they choose to do other things for that entire 24 hour timespan, that is their own fault, or that of the slave drivers keeping them tied up for a whole day straight.

Its called Real Life, and the extra notice would be beneficial. Simple as that.

asphodeli
02-09-2011, 12:30 AM
Can we get a greater lead time on Tuesday or 1 day sales for international players? I come on to find Half-Orc up fro 50% sale. It's now Wednesday and it will be long over for most workers/school players to be able to purchase this on 'Tuesday'.

I wish I had know about this on our actual "Tuesday" so I could have brought it last night on my Tuesday.

We need an out of game ability for players to purchase DDO Store items.

According to my local time (GMT+8), the offer expires tomorrow afternoon at 1pm...so working from Melbourne time, it would seem that the Turbine Tuesday offer starts 4pm on Wed local time and ends Thurs 4pm local time? I agree that the offers should be at least be done 12 hours ahead though (or the last Friday even), sometimes I miss out on Turbine Tuesday offers as well.

Rumbaar
02-09-2011, 02:24 AM
How is it rubbish? The notice gets posted at the same time no matter where you live in the world. The sale is the same 24 hour period each week no matter where you live in the world. Where you live has nothing to do with it, time passes just as fast in every corner of the world.Timezones, you might want to look them up. 9am US eastern time = equals 1 am AUST DST. How is that considered notification at the same time? I'm sure being notified at 1am and then having it expire at 4pm your time would allow for you to access the game in time.


According to my local time (GMT+8), the offer expires tomorrow afternoon at 1pm...so working from Melbourne time, it would seem that the Turbine Tuesday offer starts 4pm on Wed local time and ends Thurs 4pm local time? I agree that the offers should be at least be done 12 hours ahead though (or the last Friday even), sometimes I miss out on Turbine Tuesday offers as well.You might want to do your math on timezones again. Our region is in the future, not the past. US -5 GMT, AUS +11 GMT.

mystafyi
02-09-2011, 02:43 AM
I would be happy if turbine would post the tuesdays sales the day before on the login section. that way anyone that logs in could clic the link before entering the game. Im sure this would help all players, regardless of time zone, take advantage of any upcoming sales. Not everyone logs on every day, and this could entice even casual players to pop in and catch a sale and maybe play an hour or two.
/win for everyone

Dysmetria
02-09-2011, 03:25 AM
Timezones, you might want to look them up. 9am US eastern time = equals 1 am AUST DST. How is that considered notification at the same time? I'm sure being notified at 1am and then having it expire at 4pm your time would allow for you to access the game in time.Again, timezone has nothing to do with it. Plenty of people in every timezone work odd hours, but I seriously doubt any work 24 hours straight.

You were notified 9 weeks ago that the sales would take place every Tuesday. That means that the sale was on at 4pm your time the day before, not 1am a day later. Likewise the web page announcing the sale was up long before 4pm your time the day before as well, I know because I saw it up long before the sale started.

The bottom line is if you forgot to check the webpage to see what was on sale before the sale started then it is your fault. If you forgot to check in game at least once during that entire 24 hour period to see what was on sale it is your fault. You had exactly the same amount of time to take advantage of the sale as everyone else, and it doesn't matter if the sale there started at 4pm or midnight or 7am. You still had an entire day, timezone has nothing to do with it.

asphodeli
02-09-2011, 03:47 AM
Timezones, you might want to look them up. 9am US eastern time = equals 1 am AUST DST. How is that considered notification at the same time? I'm sure being notified at 1am and then having it expire at 4pm your time would allow for you to access the game in time.

You might want to do your math on timezones again. Our region is in the future, not the past. US -5 GMT, AUS +11 GMT.

Gosh you're right, I got confused. :(

Rumbaar
02-09-2011, 03:01 PM
Again, timezone has nothing to do with it. Plenty of people in every timezone work odd hours, but I seriously doubt any work 24 hours straight.

You were notified 9 weeks ago that the sales would take place every Tuesday. That means that the sale was on at 4pm your time the day before, not 1am a day later. Likewise the web page announcing the sale was up long before 4pm your time the day before as well, I know because I saw it up long before the sale started.

The bottom line is if you forgot to check the webpage to see what was on sale before the sale started then it is your fault. If you forgot to check in game at least once during that entire 24 hour period to see what was on sale it is your fault. You had exactly the same amount of time to take advantage of the sale as everyone else, and it doesn't matter if the sale there started at 4pm or midnight or 7am. You still had an entire day, timezone has nothing to do with it.By your logic Turbine should never post another announcement on Tuesdays sales. But more so, why do they post a thread on weekly sales. Everyone knows there is a sale, they should just log in and hope for the best.

I did check the forum for the Tuesday sale thread and it was posted 9am the day of the actual sale [US time], which was 1am Wednesday my time. That's a little early for me to be checking and once I'm at work there is little I can do until I get home.

Dysmetria
02-09-2011, 03:27 PM
By your logic Turbine should never post another announcement on Tuesdays sales. But more so, why do they post a thread on weekly sales. Everyone knows there is a sale, they should just log in and hope for the best.

I did check the forum for the Tuesday sale thread and it was posted 9am the day of the actual sale [US time], which was 1am Wednesday my time. That's a little early for me to be checking and once I'm at work there is little I can do until I get home.Wait, are you talking about forum threads? The ones that link you to the sales pages? The ones that even tell you to bookmark the sales pages and to check them each week for sales?

I'm sorry if you have to rely on a forum post every week to remind you to check the sales pages or ingame for those weekly sales but that still has nothing to do with timezones or international players. It is actually by your logic that they should never post another thread announcing their sales, since apparently people like you are using those threads as a crutch to remind them to check the sales pages, and/or will try to use them as an excuse as to why they missed those sales.

Rumbaar
02-09-2011, 04:48 PM
I'm sorry if you have to rely on a forum post every week to remind you to check the sales pages or ingame for those weekly sales but that still has nothing to do with timezones or international players. It is actually by your logic that they should never post another thread announcing their sales, since apparently people like you are using those threads as a crutch to remind them to check the sales pages, and/or will try to use them as an excuse as to why they missed those sales.
Yes, marketing how does it work ...

haku-ba
02-09-2011, 05:16 PM
Wait, are you talking about forum threads? The ones that link you to the sales pages? The ones that even tell you to bookmark the sales pages and to check them each week for sales?


I believe he is. You know, the ones that are listed on the front page of the forums in the 'Sales and Promotions' box all by themselves. You know, the highlighted ones. You know the ones where they remind the players who use the forums and not the general website to keep up to date with what is happening in DDO. You know, the ones where the title tells you pretty much whether you will be spending points on them or not. You know, the reminder ones, so that you don't forget to buy stuff in the store so that Turbine can make some $$$ and hopefully put some of the money back into the game so we can all benefit from each others spending. You know that section right?!

Perhaps instead of thinking he is being lazy or stupid by not actively seeking out information on sales you can comprehend that all he is asking for is that 'reminder' messages on the forum be posted a little bit earlier than once the sale has already started and people in many countries are going to be either well asleep or at work and not have a chance to get to the store in time.

Turbine's business is to get players to spend points, even VIP's, and this would seem to imply that it is not asking too much to have the web dudes and dudettes post messages on the forums at the same time as they update the sales page. If they can do that in advance, why can't they put a one line post on the forum at the same time? You would think that a clear, consistent approach to marketing would be the way to go.

Oh wait, I take it all back. It is his fault for being a stupid and lazy customer! Mhmm :rolleyes:

donfilibuster
02-09-2011, 05:37 PM
Lazy customers are still customers. Normal marketing people can get fired if they don't sell to everyone.
On the other hand there's endless tricks to make customers lose a promotion.