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PuckX
04-15-2010, 11:53 AM
I recieved my VIP points for the month, however I signed up before the end of April 11th and never recieved my bonus 500 as the offer stated. Did I missunderstand the offer?

SDM
04-15-2010, 04:25 PM
The bonus points should be applied over the next 24-48 hours. :)

~SDM

PuckX
04-20-2010, 02:27 PM
I still have not received my bonus points. The offer was:

VIP’s get special treatment! For example, VIP’s get exclusive early access to most new content. If you were a VIP, you could be playing “Sentinels” before it’s made publically available on 4/7/2010. Now we’re giving you another reason to become a VIP! Subscribe to DDO between now and 11:59:59 EST on 4/11/2010, and we’ll credit an extra 500 TP to your account. VIP access and free bonus points: become a VIP now! (Bonus points credited to the account within 14 days.)

However I now see it will be credited within 14 days which it has not been yet, so I will wait the full 14 days and reply back if I still have not received by bonus points.

Thanks!

Mike

Victorie
04-20-2010, 04:21 PM
They were granted this afternoon actually.

If you still don't have them, please email the Account Management department. I'm sorry, but we're not able to assist with Account specific issues via the forums.

Hokiewa
04-20-2010, 04:35 PM
Not to everyone they weren't.

Victorie
04-21-2010, 11:32 AM
As I have already said:



If you still don't have them, please email the Account Management department. I'm sorry, but we're not able to assist with Account specific issues via the forums.

Hokiewa
04-21-2010, 12:29 PM
It was a general statement Victorie, not a personal one. I'm sorry you were offended.