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narco2709
04-02-2010, 10:55 AM
Hi. I'm an officer of the guild *i granchi aviatori* in the thelanis server. It is a nice and friendly italian's guild. We are experiencing troubles with our guild page.
Our guild is not listed in this thread and our guild's page http://my.ddo.com/guild-thelanis-*_i_granchi_aviatori_*/ doesn't work.
I've opened so many thread and no reply. Are there MODs who can help us?
Hoping in replies!!

@Per gli italiani che stanno cercando una gilda tutta italiana. Siamo in-game e siamo una delle più grandi gilde italiane in thelanis (molto attiva, peraltro). Cercate un officer in-game tra Tzastam, Narcaos, Nikto, Xavt o qualcuno della gilda per farvi gildare.

narco2709
04-03-2010, 07:00 AM
No mods reply?

dheuman
04-03-2010, 07:47 AM
hi to all. I'm another officer of the guild.
In the same page we, have another problem and it's impossible change avatar's guild. Infact after upload, we can try to crop image (second step of the wizard) and we have this error:

Errore: jQuery is not defined
File sorgente: http://my.ddo.com/guild-thelanis-%2a_i_granchi_aviatori_%2a/gprofile/change-avatar/
Riga: 183

Note: the char "*" in the path of string jquery became "%2a"

anyone can help us?

Thx for attention.

narco2709
04-03-2010, 07:56 AM
Here other post listed:
http://forums.ddo.com/showthread.php?t=116330&page=12
http://forums.ddo.com/showthread.php?t=240760
http://forums.ddo.com/showthread.php?p=2871818#post2871818
http://forums.ddo.com/showthread.php?p=2871964#post2871964

narco2709
04-03-2010, 12:57 PM
Page's source code error:


<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">
<html><head>
<title>500 Internal Server Error</title>
</head><body>
<h1>Internal Server Error</h1>
<p>The server encountered an internal error or
misconfiguration and was unable to complete
your request.</p>
<p>Please contact the server administrator,
root@localhost and inform them of the time the error occurred,
and anything you might have done that may have
caused the error.</p>
<p>More information about this error may be available
in the server error log.</p>
<hr>
<address>Apache/2.2.8 (EL) Server at my.ddo.com Port 80</address>
</body></html>

narco2709
04-04-2010, 05:50 AM
more then 100 views and no reply??? WOW

narco2709
04-05-2010, 09:23 AM
Is There Somebodyyyy???? :(

narco2709
04-06-2010, 05:37 AM
Wow...but my monthly payment is always punctually! So we are really VIP...we have more bank slot, more pg creation slot...support? doesn't exist this?

Xutharion
04-06-2010, 08:09 AM
Hi narco... I'm sorry but I can't help you about the technical problem...

but... I'm an italian player too... I'd like to create a chat channel for italian ppl that have already joined different guilds (I know at least 3 italian guild). If you and other granchi aviatori are interested plz contact me in game (xutharion, zzorbax). Would be nice to run same quest with an italian party, from different guild...

narco2709
04-06-2010, 09:59 AM
Hi narco... I'm sorry but I can't help you about the technical problem...

but... I'm an italian player too... I'd like to create a chat channel for italian ppl that have already joined different guilds (I know at least 3 italian guild). If you and other granchi aviatori are interested plz contact me in game (xutharion, zzorbax). Would be nice to run same quest with an italian party, from different guild...

Pleased to meet you Xutharion (ciao bello!!). I'm interested to this channel and i think my guildies are interested too. You are in thelanis server right? What's your guild name? see you in-game.

P.s. (only for Xutharion and italian readers): Alla costituzione della gilda, il nostro obiettivo era quello di unire sotto un'unica gilda tutti gli italiani presenti nel server thelanis. Ti faccio presente che attualmente abbiamo nella lista pg gildati circa 150 elementi di cui più o meno 130 primi pg (di basso, medio ed alto livello). Facciamo spesso quest e raid di gilda. Forniamo supporto a tutti i nuovi arrivati e disponiamo di un forum all'indirizzo www.clandeltaforce.info nella sezione ddo dove, in continuo aggiornamento, si postano informazioni su nuovi pg, build, guide, quest, problemi vari. Il mio nome in-game è Narcaos (se hai bisogno di contattarci, alcuni tra gli altri officer di gilda sono Tzastam, Nikto, Xavt -Leader- , Arashy, ALphirlian e altri). Considerando poi che la nostra pagina di gilda attualmente è succube di un bug allucinante (ipoteticamente dovuto all'errata traduzione degli asterichi nella jqueri) e nonostante 5 mesi di post e bug report non abbiamo avuto alcuna risposta, penso che si potrebbe riformare una gilda ancora più grande per sfruttare anche alcune funzioni della pagina di gilda come il calendario condiviso per oraganizzare eventi. Contatta chiunque tra gli officer dei granchi, di che ci siamo sentiti e fatti presentare agli altri. Ci sentiamo in-game CIao.

narco2709
04-12-2010, 09:50 AM
upping for the issue

Tinrae
04-15-2010, 09:57 AM
Try filling out a support ticket here:

http://www.ddo.com/ddosupport/forums-issues

narco2709
04-18-2010, 08:34 PM
Try filling out a support ticket here:
http://forums.ddo.com/images/icons/icon9.gif
http://www.ddo.com/ddosupport/forums-issues

already done...about 7 times!! :( and no reply...i can't believe it

MrWizard
04-20-2010, 01:46 PM
I would assume there is something in the name like those '*' causing as issue with their system...
I would just call them.
A lot of web apps have little glitches when dealing with different characters.

You are perhaps using a different character set on your computer that needs utf-8 encoding and some characters can cause weird issues when non-utf8 character set is assumed.

I am surprised no return call...I would look at the dev tracker and look for tarrant or patience as this is a website issue, not a game issue...in my opinion

narco2709
04-21-2010, 09:21 PM
I would assume there is something in the name like those '*' causing as issue with their system...
I would just call them.
A lot of web apps have little glitches when dealing with different characters.

You are perhaps using a different character set on your computer that needs utf-8 encoding and some characters can cause weird issues when non-utf8 character set is assumed.

I am surprised no return call...I would look at the dev tracker and look for tarrant or patience as this is a website issue, not a game issue...in my opinion

thanks for replying...Some of us tried to go to this page and the error was the same. It maybe a jquery error caused by the "*".
I hope someone will solve this problem...there are a lot of post opened but no reply out of you.
Waiting for news, thanks again.

Morningfrost
05-01-2010, 04:17 AM
thanks for replying...Some of us tried to go to this page and the error was the same. It maybe a jquery error caused by the "*".
I hope someone will solve this problem...there are a lot of post opened but no reply out of you.
Waiting for news, thanks again.

It seems fixed right now, I've tried to click on a link and it seems to work. Guild log still gives error.

The link is cleared of asterisks. Search function works, too.

narco2709
05-01-2010, 01:31 PM
FIXED.*I Granchi aviatori *pge now works.