View Full Version : I'd like to get the points now, not next year

10-04-2009, 03:32 AM
I'm playing now, I'd like to get the promised turbine points now... I'm specificaly talking about that 999 point for those who were subscribed on 31st..
(anyone else not receiving those or maybe I'm the only one left?)
I have waited more than a month, now I'm getting a bit worried that maybe you dont care about us :(


10-16-2009, 09:56 AM
Account support is not responding.. shall i write them every day? :(

10-16-2009, 09:57 AM
Unfortunately account support is backed up at the moment, but they're getting to tickets as quickly as they can. We understand it's frustrating not receiving points and we appreciate your patience.

10-16-2009, 10:09 AM
Did you open a ticket through their support center? It took them about 2 weeks to get my points to me, since then I have received my monthly points as well.