View Full Version : All Servers Closed to a returning VIP ?

10-03-2009, 08:40 PM
I recently set up a freebie account and downloaded the new game to try it out. I decided I liked it.

Therefore, I decided to reactivate my old D&D (early 2006) account by purchasing a VIP pass for it. I assumed Turbine would be happy to have me back after 3 1/2 years.

Instead, ALL the servers are closed to me on that account!!! I'm not allowed to play as a VIP? Turbine doesn't want to honor those old boxed purchasers?

By the way, it's not the credit card or the account itself. The account info shows me as in good standing, and Turbine already charged my credit card for a game you're not allowing me to play. It's definitely a technical glitch in the DDO launcher that just doesn't like this specific account for some reason.

Has anyone else experienced this, and are there any work-arounds?