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wizardtear
09-20-2009, 04:27 PM
i purchased a +1 robe from the ddo store and never got , but i got the purchase copy in the mail, what's up w/ that?

Tselha
10-02-2009, 10:36 AM
I just had the same problem last night with a copper sigil of leveling. Then, when I tried to send an email about it through the help menu, it wouldn't even send. Now, I've wasted 50 points, and don't have my item. I'm a little ticked, too that the email function there doesn't seem to work. I tried it twice and it never submitted.

I also see that no one even bothered responding to your message.

cipher_nemo4
10-02-2009, 01:31 PM
Wow, that is really sad. A community rep should be responding to these people with items they never received. I'd just call them. Turbine is really slacking on support for DDO compared to what I see with LOTRO.

Uska
10-02-2009, 01:36 PM
I just had the same problem last night with a copper sigil of leveling. Then, when I tried to send an email about it through the help menu, it wouldn't even send. Now, I've wasted 50 points, and don't have my item. I'm a little ticked, too that the email function there doesn't seem to work. I tried it twice and it never submitted.

I also see that no one even bothered responding to your message.

check your lvl max, sigils are applied automaticly