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gallandros
05-13-2009, 01:49 AM
im new to DDO with a new account ive installed the game and am trying to load the patches and such
i keep getting this following error message ( my computer far exceeds the minimum requirements to play DDO)

Update Error
A problem was encountered while attempting to update the game.
The service may be down for maintenance.*Please try again later.
If you continue to experience problems, please check the support web site.

System.Exception: There was an error generating the hash code for a patch file. (0x8004F003)


ive been trying all day and all evening to load it but same message over and over and over
id like to try this game out
any suggestions would be greatly appreciated

Nailo2017
05-13-2009, 02:05 AM
dude, same problem. cant figure it out for the life of me. if you figure it out, please let me know

gallandros
05-13-2009, 02:15 AM
there is a post with alot of attachments down below

update errors

check that out

Alavatar
05-14-2009, 03:00 PM
The only solution that I have found that works reliably is to download DDO with Mod 8 already in it. Somone found this link to download DDO with Mod 8 already part of it:

http://na6.salesforce.com/_ui/selfservice/pkb/PublicKnowledgeSolution/d?orgId=00D80000000L4s5&id=50180000000Oeht&retURL=%2Fsol%2Fpublic%2Fsolutionbrowser.jsp%3Fsea rch%3Ddownload%2Band%2Binstall%2Bddo%26cid%3D02n80 0000001SCf%26orgId%3D00D80000000L4s5%26t%3D4&ps=1

Just download and installed that and you should be good to go. :)

Firrewhisper
05-17-2009, 01:37 PM
Thanks, Alavatar for posting that link.

95_GSX
05-23-2009, 11:56 PM
As a returning player I appreciated this link as well. I have been fighting this for a couple hours trying to figure out what was going on. Hopefully this works. (Currently Downloading...):rolleyes:

Novasheer
05-24-2009, 10:57 PM
We just bought a new pc with vista on it and I have been pulling my hair out. I have tried several times to get the game updates and get this

LAUNCHER ERROR REPORT[5/24/2009 10:23:17 PM]:

Contents of log file C:\Users\Steve\Documents\Dungeons and Dragons Online\Launcher\Launcher_128876772693950000.log
---------------------------------------------------------------------
Launcher execution begins: 5/24/2009 10:21:09 PM 5/24/2009 10:21:09 PM
Command line: "C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\dndlauncher.exe" 5/24/2009 10:21:09 PM
Mutex Created: "C:_Program Files_Turbine_Dungeons & Dragons Online - Stormreach_dndlauncher.exe" 5/24/2009 10:21:09 PM
Loading UserSettings from "C:\Users\Steve\Documents\Dungeons and Dragons Online\Launcher\LauncherUserSettings.xml"... 5/24/2009 10:21:09 PM
Finished reading C:\Users\Steve\Documents\Dungeons and Dragons Online\Launcher\LauncherUserSettings.xml 5/24/2009 10:21:09 PM
Key/Value pairs: 5/24/2009 10:21:09 PM
enableSystemTray=True 5/24/2009 10:21:09 PM
remainLoggedIn=False 5/24/2009 10:21:09 PM
allowSystemInfoStats=False 5/24/2009 10:21:09 PM
showNews=True 5/24/2009 10:21:09 PM
splashForm=True 5/24/2009 10:21:09 PM
immediateDownload=False 5/24/2009 10:21:09 PM
stopUpdateTime=5:45:00 AM 5/24/2009 10:21:09 PM
MainForm.RunInTrayPrompted=False 5/24/2009 10:21:09 PM
minimizeToSystemTray=False 5/24/2009 10:21:09 PM
timedUpdate=True 5/24/2009 10:21:09 PM
showTooltips=True 5/24/2009 10:21:09 PM
loadAtStartup=False 5/24/2009 10:21:09 PM
MainForm.MinimizedPrompted=False 5/24/2009 10:21:09 PM
MainForm.LookHereShown=False 5/24/2009 10:21:09 PM
MainForm.Location.Full={X=-32768,Y=-32768} 5/24/2009 10:21:09 PM
MainForm.Location.Compact={X=-32768,Y=-32768} 5/24/2009 10:21:09 PM
limitBandwidth=False 5/24/2009 10:21:09 PM
askBeforeDownload=False 5/24/2009 10:21:09 PM
MainForm.Mode.Compact=False 5/24/2009 10:21:09 PM
doubleClickTrayIconAction=0 5/24/2009 10:21:09 PM
startUpdateTime=9:05:00 AM 5/24/2009 10:21:09 PM
NewsForm.Location={X=-32768,Y=-32768} 5/24/2009 10:21:09 PM
cultureName= 5/24/2009 10:21:09 PM
autoUpdate=True 5/24/2009 10:21:09 PM
autoUpdateFrequency=14400000 5/24/2009 10:21:09 PM
downloadLimit=65536 5/24/2009 10:21:09 PM
Target culture: "en-US" 5/24/2009 10:21:10 PM
Looking for resources in "en-US" 5/24/2009 10:21:10 PM
Looking for resources in "en-GB" 5/24/2009 10:21:10 PM
Looking for resources in "en" 5/24/2009 10:21:10 PM
Final resource culture: "en" 5/24/2009 10:21:10 PM
5/24/2009 10:21:10 PM
Resources library: 5/24/2009 10:21:10 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\en\Launcher.resources.dll 5/24/2009 10:21:10 PM
FileVersion: 1.3.2205.33047 5/24/2009 10:21:10 PM
AssemblyVersion: 1.3.2205.33047 5/24/2009 10:21:10 PM
BuildTime: 1/14/2006 6:21:34 PM Eastern Standard Time 5/24/2009 10:21:10 PM
5/24/2009 10:21:10 PM
Enter LoadPrivateFonts 5/24/2009 10:21:10 PM
FontFamily "Masoch Dirach" loaded. 5/24/2009 10:21:10 PM
Exit LoadPrivateFonts 5/24/2009 10:21:10 PM
5/24/2009 10:21:12 PM
Assemblies: 5/24/2009 10:21:12 PM
ModuleName: dndlauncher.exe 5/24/2009 10:21:12 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\dndlauncher.exe 5/24/2009 10:21:12 PM
Comments: (RELEASE) Launches Turbine MMORPGs. 5/24/2009 10:21:12 PM
FileVersion: 1.3.2.7 5/24/2009 10:21:12 PM
AssemblyVersion: 1.3.2204.28779 5/24/2009 10:21:12 PM
BuildTime: 1/13/2006 3:59:18 PM Eastern Standard Time 5/24/2009 10:21:12 PM
5/24/2009 10:21:12 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\ControlLibrary.dll 5/24/2009 10:21:12 PM
Comments: (RELEASE) New versions of controls which properly support background images and colors. 5/24/2009 10:21:12 PM
FileVersion: 1.3.2.7 5/24/2009 10:21:12 PM
AssemblyVersion: 1.3.2204.28738 5/24/2009 10:21:12 PM
BuildTime: 1/13/2006 3:57:56 PM Eastern Standard Time 5/24/2009 10:21:12 PM
5/24/2009 10:21:12 PM
Libraries: 5/24/2009 10:21:12 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\AxInterop.SHDocVw.dll 5/24/2009 10:21:12 PM
FileVersion: 1.1.0.0 5/24/2009 10:21:12 PM
5/24/2009 10:21:12 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.PatchWrapper.dll 5/24/2009 10:21:12 PM
FileVersion: 1.0.0.0 5/24/2009 10:21:12 PM
5/24/2009 10:21:12 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\Interop.SHDocVw.dll 5/24/2009 10:21:12 PM
FileVersion: 1.1.0.0 5/24/2009 10:21:12 PM
5/24/2009 10:21:12 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchClient.dll 5/24/2009 10:21:12 PM
FileVersion: 01,03,03,00058 5/24/2009 10:21:12 PM
5/24/2009 10:21:12 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapper.dll 5/24/2009 10:21:12 PM
FileVersion: 1.3.2.7 5/24/2009 10:21:12 PM
5/24/2009 10:21:12 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\PatchWrapperPS.dll 5/24/2009 10:21:12 PM
FileVersion: 5/24/2009 10:21:12 PM
5/24/2009 10:21:12 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\SelfPatch.dll 5/24/2009 10:21:12 PM
FileVersion: 01,03,03,00058 5/24/2009 10:21:12 PM
5/24/2009 10:21:12 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\TTEPatchClient.dll 5/24/2009 10:21:12 PM
FileVersion: 1.4.3.0 5/24/2009 10:21:12 PM
5/24/2009 10:21:12 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib.dll 5/24/2009 10:21:12 PM
FileVersion: 1.1.4.0 5/24/2009 10:21:12 PM
5/24/2009 10:21:12 PM
FileName: C:\Program Files\Turbine\Dungeons & Dragons Online - Stormreach\zlib1.dll 5/24/2009 10:21:12 PM
FileVersion: 1.2.3 5/24/2009 10:21:12 PM
5/24/2009 10:21:12 PM
regsvr32 /s /c PatchWrapper.dll exit code: 0 5/24/2009 10:21:13 PM
regsvr32 /s /c PatchWrapperPS.dll exit code: 0 5/24/2009 10:21:13 PM
5/24/2009 10:21:13 PM
Available resources: 5/24/2009 10:21:13 PM
en en English "Select a Language" 5/24/2009 10:21:13 PM
5/24/2009 10:21:13 PM
autoPatchTimer interval: 14400000 5/24/2009 10:21:20 PM
Current Data Center: DDO 5/24/2009 10:21:27 PM
GetLauncherConfig from: "http://gls.ddo.com/launcher/ddo/dndlauncher.server.config.xml" 5/24/2009 10:21:27 PM
ConfigurationSettings.AppSettings: 5/24/2009 10:21:27 PM
Launcher.DataCenterService.GLS=http://gls.ddo.com/GLS.DataCenterServer/Service.asmx 5/24/2009 10:21:27 PM
DataCenter.GameName=DDO 5/24/2009 10:21:27 PM
DataCenter.DefaultCenter=DDO 5/24/2009 10:21:27 PM
Product.DocumentFolder=Dungeons and Dragons Online 5/24/2009 10:21:27 PM
Launcher.DocumentFolder=Launcher 5/24/2009 10:21:27 PM
5/24/2009 10:21:27 PM
Configuration.AppSettings: 5/24/2009 10:21:27 PM
LauncherConfig.DateTime=04/19/07 12:00 PM 5/24/2009 10:21:27 PM
LauncherConfig.RefreshFrequency=15 5/24/2009 10:21:27 PM
GameName=DDO 5/24/2009 10:21:27 PM
Patching.ProductCode=DDO 5/24/2009 10:21:27 PM
GameClient.Filename=dndclient.exe 5/24/2009 10:21:27 PM
GameClient.ArgTemplate=-a {0} -h {1} --glsticketdirect {2} --chatserver {3} --language {4} --supporturl https://tss.turbine.com/TSSTrowser/trowser.aspx --gametype DDO --supportserviceurl https://tss.turbine.com/TSSTrowser/SubmitTicket.asmx --authserverurl https://gls.ddo.com/GLS.AuthServer/Service.asmx --glsticketlifetime 80000 5/24/2009 10:21:27 PM
GameClient.ResetGraphicsArg= --safe 5/24/2009 10:21:27 PM
GameClient.AlwaysPatchHighRes=true 5/24/2009 10:21:27 PM
GameClient.HighResPatchArg= --HighResOutOfDate 5/24/2009 10:21:27 PM
GameClient.RequiredVersion=0 5/24/2009 10:21:27 PM
GameClient.ForwardVersion=0 5/24/2009 10:21:27 PM
URL.UpdateDownload=http://downloads.turbine.com 5/24/2009 10:21:27 PM
Patch.UpdaterNameFormat={0}updater_{1}_{2}.exe 5/24/2009 10:21:27 PM
URL.Support=http://www.ddo.com/support/ 5/24/2009 10:21:27 PM
URL.Home=http://www.ddo.com 5/24/2009 10:21:27 PM
URL.Community=http://www.ddo.com 5/24/2009 10:21:27 PM
URL.Account=https://myaccount.turbine.com 5/24/2009 10:21:27 PM
URL.NewAccount=https://myaccount.turbine.com/index.php?page_id=29&billing[process]=2&billing[action]=5 5/24/2009 10:21:27 PM
URL.ForgotPassword=https://myaccount.turbine.com/?page_id=29&billing[process]=13 5/24/2009 10:21:27 PM
URL.Account.Post=https://myaccount.turbine.com/?page_id=29 5/24/2009 10:21:27 PM
Format.Account.Login=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&user[action]=login&billing[process]=1&billing[action]=1 5/24/2009 10:21:27 PM
Format.Account.BuyNow=form_user_name={0}&form_user_pass={1}&siteuser[action]=login&billing[process]=17&billing[forms][subscriptionName]={2}&billing[scenario]=DDO_BUY_NOW_POPUP&billing[forms][productCode]=DDO&billing[forms][purchaseProductCode]=DDOBuy&billing[forms][purchasePlanCode]=DDO-Purch 5/24/2009 10:21:27 PM
Activate.Account.BuyNow=true 5/24/2009 10:21:27 PM
Threshold.Account.DaysLeft=35 5/24/2009 10:21:27 PM
Activate.Account.DaysLeft=true 5/24/2009 10:21:27 PM
LauncherConfig.SubscriptionRefreshFrequency=60 5/24/2009 10:21:27 PM
URL.PrivacyPolicy=http://www.turbine.com/?page_id=59 5/24/2009 10:21:27 PM
URL.NewsFeed=http://www.ddo.com/index.php?option=com_bca-rss-syndicator&feed_id=1 5/24/2009 10:21:27 PM
URL.NewsStyleSheet=http://launcher.turbine.com/files/05/77/77/25/26.xslt 5/24/2009 10:21:27 PM
URL.AlertsStyleSheet=http://launcher.turbine.com/files/58/97/82/09/25.xslt 5/24/2009 10:21:27 PM
URL.LogoButton1=http://www.atari.com 5/24/2009 10:21:27 PM
URL.LogoButton2=http://www.hasbro.com 5/24/2009 10:21:27 PM
URL.LogoButton3=http://www.wizards.com 5/24/2009 10:21:27 PM
URL.LogoButton4=http://www.turbine.com 5/24/2009 10:21:27 PM
WorldUpdateRate=1 5/24/2009 10:21:27 PM
PatchWindow=30 5/24/2009 10:21:27 PM
PatchConnectRetryInterval=1 5/24/2009 10:21:27 PM
DisablePatch=false 5/24/2009 10:21:27 PM
EmailAddress.Errors=LauncherErrors@turbine.com 5/24/2009 10:21:27 PM
TrialTokenList=StormreachGuest 5/24/2009 10:21:27 PM
URL.ExpiredTrial.Template=http://trial.ddo.com/purchase/?token={0} 5/24/2009 10:21:27 PM
Eula.en.FilePath=en\DDO Eula - Turbine.rtf 5/24/2009 10:21:27 PM
URL.BannerSource=http://ddoimages.level3.turbine.com/files/27/90/50/94/1218.png 5/24/2009 10:21:27 PM
URL.BannerTarget=http://www.ddo.com/article/934/?utm_source=REFERRAL&utm_medium=LAUNCHER&utm_campaign=REFERRAL 5/24/2009 10:21:27 PM
5/24/2009 10:21:27 PM
autoPatchTimer.Enabled = True 5/24/2009 10:21:27 PM
Service Alert RSS feed loaded. 5/24/2009 10:21:28 PM
Transition to phase: PatchStatusControl 5/24/2009 10:22:16 PM
Beginning patch process... 5/24/2009 10:22:17 PM
Initializing PatchWrapper... 5/24/2009 10:22:17 PM
productCode: DDO 5/24/2009 10:22:17 PM
language: English 5/24/2009 10:22:17 PM
patchServer: patch.ddo.com 5/24/2009 10:22:17 PM
port: 80 5/24/2009 10:22:17 PM
PatchWrapper initialized... 5/24/2009 10:22:17 PM
Starting patch process... 5/24/2009 10:22:17 PM
autoPatchTimer.Enabled = True 5/24/2009 10:22:17 PM
Updating: AxInterop.SHDocVw.dll 5/24/2009 10:22:27 PM
Updating: Interop.PatchWrapper.dll 5/24/2009 10:22:27 PM
Updating: Interop.SHDocVw.dll 5/24/2009 10:22:28 PM
Updating: OpenAL32.dll 5/24/2009 10:22:28 PM
Updating: PatchWrapper.dll 5/24/2009 10:22:28 PM
Updating: PatchWrapperPS.dll 5/24/2009 10:22:28 PM
Updating: TTEPatchClient.dll 5/24/2009 10:22:29 PM
Updating: binkw32.dll 5/24/2009 10:22:30 PM
Patch error encountered. 5/24/2009 10:22:30 PM
5/24/2009 10:22:30 PM
*** Exception 5/24/2009 10:22:30 PM
5/24/2009 10:22:30 PM
Update Error
A problem was encountered while attempting to update the game.
The service may be down for maintenance.*Please try again later.
If you continue to experience problems, please check the support web site.

System.Exception: There was an error generating the hash code for a patch file. (0x8004F003)
5/24/2009 10:22:30 PM
5/24/2009 10:22:30 PM
---------------------------------------------------------------------
End of log file

I am now trying the link you posted Alavatar. I'm hopeing it works. My husband and I have played DDO since beta. First on my sister's account, little wench got us hooked lol, then we got our own accounts. He hasn't been on for a week and it shows...Nah, its not an addiction is it lol. I'll post if it works or not. Keep your fingers crossed! He's on my pc now and I Want To PLAY....hehehehe

Strakeln
05-24-2009, 11:18 PM
That link should fix you up, the boards have been afire with people unable to update from a CD install (and the link appears to be working for most).

Novasheer
05-25-2009, 06:30 AM
It's still downloading! now on number 3 of 7. Should it take this long?

Novasheer
05-25-2009, 11:30 AM
Well, its downloaded now I'm getting an administrative error it says that I'm trying to run this under admin but I haven't set it that way! How do I fix this? I checked the exe app and it says nothing about it being under run as admin. Anyone? Well, I'm going to try a few things but, any in put would be well received.

Strakeln
05-25-2009, 11:40 AM
Well, its downloaded now I'm getting an administrative error it says that I'm trying to run this under admin but I haven't set it that way! How do I fix this? I checked the exe app and it says nothing about it being under run as admin. Anyone? Well, I'm going to try a few things but, any in put would be well received.Just guessing here, don't really know the ins and outs of Vista that well, but it sounds like you have your computer set up to run everything as administrator by default.

Do you have other OS login options (like "Administrator", "User")?

I seem to remember checking some option a year ago where I chose to run as a user by default. To run as admin, I have to right click and expressly tell it to do so.