View Full Version : Cannot process transaction... Err 140000 ???

07-06-2008, 11:09 AM
Ok, for some reason on one of our accounts, Turbine doesn't like our billing options. Card info entered is good, double checked it several times. Tried 3 different cards actually, still getting the same error. One card we tried is even used on 2 of our other DDO accounts, and those were billed just fine.

The error is... The transaction cannot be processed at this time. If you believe this is in error, please click here (http://turbine.fuzeqna.com/turbinesupport/consumer/kbdetail.asp?kbid=1&ao=t) to contact Turbine Customer service. [err: 140000]

I've submitted the email to Turbine. But of course, they are only there from 4-8pm Pacific M-F and it's 11am Central Sunday. (Very bad customer support hours, IMHO!)

Can anyone tell me what this stupid cryptic error code means? I've searched and cannot find it anywhere.