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Pecky
03-08-2008, 12:06 PM
Whats the deal with waiting hours and hours and hours to hear from a Senior GM? Are there just so many tickets that they can't keep up? If thats the case, maybe its time to hire a few more.

Otherwise, why do you force us to stay online for several hours waiting for a reply? We all know that if we disconnect/switch characters our ticket gets closed and we have to start the entire process over again.

So Sparker, can you please give us some info on the problem?

Thanks much!

eva25
05-17-2008, 12:24 AM
You were right Pecky there are lot of tickets in queque which takes time for Senior GM`s to take and respond dont think wrong each and every ticket is picked up have patience.

Eva