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View Full Version : Email address for complaints, please



Parsley
08-10-2007, 02:28 PM
What is the correct email address to send complaints about customer service?

complaints@turbine.com? (as it says in the very old sticky above)

turbinesupportexperience@turbine.com? (as told by a GM today, but contradicts forum info)

Somewhere else?

I feel like I'm being given the run-around to even write an email to complain.

Raath
08-10-2007, 02:35 PM
What is the correct email address to send complaints about customer service?

complaints@turbine.com? (as it says in the very old sticky above)

turbinesupportexperience@turbine.com? (as told by a GM today, but contradicts forum info)

Somewhere else?

I feel like I'm being given the run-around to even write an email to complain.

One looks like the place to send complaints about the game, the other looks like the place to send complaints about the CS.

THACO
08-10-2007, 03:10 PM
Both are valid. The second one you listed is a new address, but they go to the same people.

pastor_dex
08-10-2007, 03:36 PM
Both are valid. The second one you listed is a new address, but they go to the same people.

Is his name " Ronco Super Shredder 3000" ?

Ziggy
08-10-2007, 04:30 PM
Is his name " Ronco Super Shredder 3000" ?
no its the round filing cabinet.:D