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  1. #1
    Customer Service Representative Mirthgar's Avatar
    Join Date
    Mar 2008

    Post DDO and Windows 8 Release Preview (Stopped on 'examine' stage on launcher)

    Windows 8 Release Preview it should be stressed is not supported, this thread is simply a reference for anyone playing the game on it that is encountering an issue where the launcher is getting stopped on the "Examine" stage.

    You can work around this issue by manually moving the files out of the 'Patches' folder and into the main "Dungeons and Dragons Online" folder with the launcher closed.

    Open the 'Patches' folder found in:

    C:\Program Files\Turbine\Dungeons and Dragons Online
    C:\Program Files (x86)\Turbine\Dungeons and Dragons Online

    Inside of the Patches folder, copy all the files and paste them after navigating back into the Dungeons and Dragons Online folder, choosing the "Copy & Replace" option when asked to overwrite the files that already exist.

    Relaunching the game will allow it to proceed updating and launching.

    NOTE: Windows 8 is not currently supported.

    NOTE: The Customer Support forums are best for Player-to-Player help, for more direct and official support, please submit a ticket to the appropriate team via the form here.

    After contacting support, log into your email webpage to add and to their "safe senders" list and your contacts list/address book. Be sure to check Spam/Junk Mail folders as well since most email providers do not let external email programs or cell phones download mail flagged this way.

  2. #2
    Community Member
    Join Date
    Jan 2010

    Default Where is the patchs?

    Hi !
    I cannot lauch DDO online Under Windows 8, so I came here and find that post concerning a patchs folder in paragrams/turbine/DDO online, but I cannot see the patchs folder there...
    Thanks for your help!

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