Player Tier	DDO VIP	Premium Player	Free Player
Turbine Points	500/Month Free (can purchase more)	Purchase Only	Purchase Only
Classes
Artificer	Earn Free3 or Purchase	Earn Free3 or Purchase	Earn Free3 or Purchase
Favored Soul	Earn Free3 or Purchase	Earn Free3 or Purchase	Earn Free3 or Purchase
Monk	Included	Purchase	Purchase
Druid	Included	Purchase	Purchase
Other Classes	Included	Included	Included
Races
Drow	Earn Free3 or Purchase	Earn Free3 or Purchase	Earn Free3 or Purchase
Half-Elf	Included	Purchase	Purchase
Half-Orc	Included	Purchase	Purchase
Warforged	Included	Purchase	Purchase
Other Races	Included	Included	Included
Advancement
Levels 1 - 25	Included	Included	Included
Epic Destinies	Purchase	Purchase	Purchase
Adventure Packs
Adventure Packs1	Access to all standard adventure packs	Some free, can purchase unlimited access to others individually	Some free, can purchase unlimited access to others individually
New Releases1	Early Access when available	Can purchase	Can purchase
Base Quest Difficulty Options	Immediate Access to All Options	Casual & Normal are free Hard & Elite may be earned or purchased	Casual & Normal are free Hard & Elite may be earned or purchased
Key Features
Character Slots4	10 free, can purchase more	4 free, can purchase more	2 free, can purchase more
Shared Bank Slot4	Included free	Can purchase	Can purchase
Login Queue	Priority	High	Standard
Chat	Unlimited	Unlimited	Limited
Auctions	Normal game limit	Normal game limit	Limited
Mail	Normal game limit	Normal game limit	Limited
Gold Storage	Normal game limit	Normal game limit	Limited by level
Guild Creation	Free	Can purchase creation charter	Can purchase creation charter
Idle Logout Timer	60 Minutes	20 Minutes	10 Minutes
Buyback History	40 Items	10 Items	10 Items
Compendium	Read/Post	Read/Post	Read-only
Official Forums	Read/Post	Read/Post	Read/Limited posting
Beta Priority	High	Normal	Normal
In-Game Support	Full access	Full access for 30 days following the purchase of Turbine points	Self-service online
Technical Support	Full access	Full Access	Full Access
Account Management	Full access	Full Access	Full Access

¹ Terms & Conditions Apply. Does not include expansion packs. Content and offers may vary and are subject to change.

² Permanent Premium Features include three character slots per server and currency cap and auction listings raised to the game limit. Account must be in good standing to receive Premium benefits.

³ Races or classes acquired through game-play are available for any new character or true reincarnated character on the same server.

⁴ When a VIP player reverts to Premium account status, access to additional shared bank and character slots will be lost unless the slots have been purchased previously or are purchased at a later time. No items or characters will be lost, only inaccessible.

Frequently Asked Questions:
What is a Free player and how can I become one?

Anyone can join and play DDO for free! The game client download is free, and there's no credit card required to play! To get started, download the free game client by clicking here!

What is a Premium player and how can I become one?

With your first purchase of any Turbine Points bundle, you are automatically upgraded to "Premium" player status! As a "Premium" player, you'll receive a few extra perks just for being a DDO Store customer (such as two extra character slots)!

Did you purchase a copy of the Stormreach edition of DDO? Are you a former subscriber? You're also qualified for "Premium" player status!

To learn more about available Turbine Points bundles, click here for our DDO Store guide!

How can I become a DDO VIP?

To enjoy all the benefits of being a DDO VIP, simply log into http://myaccount.turbine.com by clicking here and select the "get unlimited access" option to choose from any of our available VIP program offers!

How can I earn races, classes, or features through game play?

As you adventure in Dungeons & Dragons Online, you can earn Favor with different groups within the world of Eberron. Rewards for higher standings with some factions include access to a new class or race, additional inventory space, or the ability to create new characters with 32 ability points! Read more about Favor in the DDO Compendium.