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DUNGEONS & DRAGONS ONLINE - Code of Conduct - EN

The Code of Conduct (COC) that governs player behavior while playing Dungeons&Dragons® Online and participating on the Dungeons&Dragons Online Website.

The Code of Conduct is designed to make everyone's game experience as enjoyable as possible. Failure to follow the Code of Conduct may result in the suspension or termination of your Dungeons&Dragons Online account without refund.

  1. While participating in Dungeons&Dragons Online, you must respect the rights of others to play and enjoy the game world as intended by Turbine, Inc.
  2. You may not communicate any player's real-world information through the use of the official game Web portal, game client or any other means.
  3. You may not use or distribute sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, racially or ethnically offensive language (including, by way of example, but not limited to, ethnic slurs and religious epithets), content, character names, titles, descriptions, or in-game labels (including, by way of example, but not limited to, offensive or inappropriate guild names, pet names and inscriptions). You may not distribute or spotlight sexually explicit, harmful, threatening, abusive, defamatory, obscene, hateful, racially or ethnically offensive content.
  4. While playing the game or participating in the Dungeons&Dragons Online service, you may not exhibit or partake in generally disruptive behavior causing grief or alarm to other players or degrade the Dungeons&Dragons Online service performance or other players' client software (for example, deliberately using game bugs or loopholes to disrupt the game).
  5. You may not spam or flood with multiple posts the game chat or the official Web features.
  6. You may not impersonate any Dungeons&Dragons Online Support Staff member or other Turbine, Inc. employee, past or present.
  7. You may not violate any local, state, national, or international laws or regulations.
  8. You may not market, promote, advertise, or solicit within the Dungeons&Dragons Online game or Web.
  9. You may not modify the game client, server or any part of the official Dungeons&Dragons Online Web.
  10. You may not advertise the intent to, or commit the act of, unauthorized selling, buying, transferring or sharing access to any Dungeons&Dragons Online game account.
  11. You may not advertise the intent to, or commit the act of, unauthorized selling or buying of game items for real-world monetary values.
  12. While participating in the Dungeons&Dragons Online service, both in-game and through the official Web, you will follow the instructions of authorized personnel at all times.
  13. You may not form or participate in groups whose ideology is based upon or resembles anti-religious, anti-ethnic, anti-sexual orientation, racist or sexist philosophies.
  14. You may not intentionally hide or falsify personal information that is deemed necessary for Dungeons&Dragons Online account creation.
  15. You may not upload or transmit copyrighted material to any aspect of the Dungeons&Dragons Online service without the express consent of the copyright holder.
  16. You will not attempt to interfere with, hack into, or decipher any transmissions to or from the Dungeons&Dragons Online service.
  17. You will not exploit, distribute or publicly communicate any game error, miscue or bug which gives an unintended advantage within the Dungeons&Dragons Online game world. Bugs should be reported via the Ingame Bug Reporting Form.
  18. You may not create, post or distribute any utilities, emulators or other third party software tools without the express written permission of Turbine.
  19. You may not harass other players or Turbine staff, including by way of example, but not limited to, threats, stalking or abuse of others.
  20. You may not post Web links or URLs in the game that point to content deemed by Turbine to be inappropriate, including, without limitation, any Web links or URLs directed to other commercial products or services. You may not post Web links or URLs to any materials (including software and other information) that could harm (or is designed to harm) other players' computers or would allow others to inappropriately access software or websites. Turbine does not allow the posting of destructive software, use of computer programs that contain destructive features, or access to any content such as viruses, worms, Trojan horses, or bots for the use of scrolling, showing multiple screens, and other activities that can be disruptive to online communication.
  21. You may not use the Dungeons&Dragons Online game and/or services for illegal activities. Turbine is not responsible for anything you say in-game or on our chat rooms or forums, or for any consequences that arise from what you say. If you break the law, you alone will be responsible for the consequences.

Note: Turbine has final say over what constitutes a violation of this Code of Conduct. Turbine reserves the right to change the Code of Conduct at any time. Check the Dungeons&Dragons Online website (ddo.com) periodically for updates to the Code of Conduct.

Remedies to inappropriate behavior:

  • A player who violates the Code of Conduct may be warned by Turbine staff, but some particularly serious violations or repeated violations can result in other sanctions, such as a lockout or permanent ban, without warning. In addition, Turbine reserves the right to delete characters or entire accounts as we see fit, without warning, for certain violations.

All chat in the Dungeons&Dragons Online site is logged and may be reviewed at any time to assist in making decisions regarding violations of the Code of Conduct. This includes, but is not limited to, private chat, fellowship chat and allegiance chat.

DDO Character Naming Policy

The following are examples of character names and guild names that are NOT appropriate for Dungeons&Dragons Online. Some names that do not fall within one of the examples below may still be inappropriate. Dungeons&Dragons Online Support has final say over what constitutes a violation of the character naming policy.

  • Proper names and places or close facsimiles thereof, from the story characters or non-player characters (NPCs) introduced in the fiction of Dungeons&Dragons Online.
  • Fantasy or non-fantasy names from popular culture or media.
  • Sexually explicit, defamatory, obscene, racially or ethnically offensive names or slang.
  • Names of historical or religious significance.
  • Trademarked names of products, goods, materials or services.
  • Common names, slang or references to drug related substances, culture or paraphernalia.
  • Names containing ranks, titles or denotation of power.
  • Names causing harm, mockery or imitation of Dungeons&Dragons Online players, NPCs in addition to Turbine, Inc. employees, past or present.
  • Common names, slang words, phrases or references not consistent with the Dungeons&Dragons universe.
  • Misspelled variations or homonyms of any of the above rules.

Policy Enforcement

If we find, in our sole discretion, that your character or guild is in violation of the character naming policy, Dungeons&Dragons Online Game Masters may take any or all of the following steps:

  • Contact you In-Game to discuss your character/guild name.
  • Automatically change your character/guild name.
  • Automatically suspend or terminate your/the guild leader's account without refund.

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