Community Ticket | Dungeons & Dragons Online

Home » Support » Community Support

Community Ticket

Submit a Community Ticket

Please use this form for Web/Forum account issues only.

For subscription or technical issues, please submit Account tickets here or Technical Support tickets here.

The Web/Forum support team cannot assist you with Account or Technical issues and using this form for those problems will delay the resolution.

The DDO Double!

September 02, 2010

Get double bonus points on our biggest point bundle for this weekend only. That's 6,900 Turbine points for only $49.99!
PRIVACY POLICY UPDATE!

August 26, 2010

Since Turbine is now a part of the Warner Bros. Entertainment Group, we will update the Privacy Policy for Turbine products on September 8, 2010. You can check it out here.
The Eberron Chronicle!

August 20, 2010

The August 20th, 2010 edition of the Eberron Chronicle, DDO's weekly Community roundup, is now available! In this edition we give a special welcome to our European friends, and feature some spotlights and news that they'll enjoy!
Update 6 Now Available!

August 17, 2010

Update 6 is now available, click here for the release notes!
Bonus XP and Guild Renown!

August 17, 2010

Today through Sunday, August 29th, all players will receive a 10% bonus to XP in quests and a 30% bonus to Guild Renown! Click here for more information.
Eberron Chronicle!

August 06, 2010

Cool player features, hot guides, fun updates! The Aug 6th edition of the Eberron Chronicle is available! Click here!
Important information

August 04, 2010

For important information about the Turbine Download Manager, click here!
Community Spotlight: Featured Player

July 02, 2010

Today’s Featured Player is Draccus, a.k.a. Dresek of Ghallanda! This Dark Elf Rogue is a fan of the Georgia Tech Yellow Jackets and dreams of someday becoming a guitarist for a Viking Death Metal band. Read more about Draccus in his interview and be sure to to congratulate him on being our latest Featured Player!
Quarterly Wallpapers Available!

June 30, 2010

Summer is here! The July-September 2010 Calendars are now available on our Wallpapers Page. Enjoy!
Earn free Points by referring your friends!

May 20, 2010

Got friends? Get points with the all-new DDO Referral Program! It’s simple to start earning points from friends you recruit into DDO. Find out how by clicking here!
Try Your Luck in Eberron!

May 06, 2010

Find out how you could win prizes for your characters in DDO! Click here!
DDO Player Feed Now on Facebook!

March 31, 2010

You can now keep your friends up to date on your status in Dungeons and Dragons™ Online: Eberron Unlimited™! Install the new DDO Player Feed application on your Facebook page and it will update your status with your latest accomplishments and let your friends know when you are logged in to the game.(Click Here) to learn more.
Important Reincarnation Information

February 03, 2010

If you have enough XP to level up, you should do so before talking with Kruz to perform a Reincarnation. Attempting to Reincarnate while you still have the "Ready to Level" icon on your screen can result in reincarnating with the incorrect amount of XP for your character.
Check Out The DDO Store!

January 04, 2010

Click here for all sale items in the DDO Store!
Click here for the newest items in the DDO Store, and read about them in the DDO Store Release Notes in the Compendium here!
Find Us on Facebook, Follow Us on Twitter, Subscribe on Youtube!

November 12, 2009

Become a fan of DDO on Facebook, check out store specials or watch DDO Adventure Pack trailers!! Subscribe to the DDO Channel on YouTube for official and fan-created DDO videos! Follow Turbine on Twitter for news about all of our games, contests and giveaways.
Welcome to DDO Unlimited

November 04, 2009

Welcome to Eberron! New players are encouraged to start on the Orien server! For more tips, discussions, and fun with our community, visit the DDO Compendium, My.DDO.com, or the official DDO community forums!
Attention Returning Players!

September 08, 2009

Attention returning players! If you've downgraded from a subscription/VIP, before selecting which characters you will play, please be aware that you must purchase the Warforged race or Monk class if you plan on playing those existing characters. Please visit our Returning Player & Beta Player FAQ for more information!

First/Last Name:
Email Address:
Game Username:
Forum UserName:
Type of Issue:
Subject
Description